Executive/Senior Executive Partnerships & International Relations

Job Summary

Executive/Senior Executive Partnerships & International Relations

Job Description

The successful
candidate will play a key role in nurturing SIA Group’s partnerships with other
airlines, and with government, regulatory and industry stakeholders to secure
opportunities for SIA’s growth.

In the partnership arena, the candidate will focus on leveraging
suitable partners which will complement SIA’s network strategies to grow SIA’s network
and revenue, support SIA’s non-organic reach, and strengthen our customer
proposition. His/her main responsibility will be to implement SIA’s partnerships
strategy with key carriers, which may include managing Alliances, Joint
Ventures (JV) and codeshare arrangements within relevant phases of the
partnership life cycle. Through this process, he/she will actively engage with
internal and external stakeholders across a wide range of business functions on
partnership matters and develop strategic briefs to guide our negotiating and
partner management strategies.

In the international relations area, the candidate will focus on
establishing strong relationships with government stakeholders and regulatory
authorities to ensure that SIA secures access to markets and air space to
support our network plans. His/her main responsibility will be to oversee and
support the active management of our stakeholder relationships in Singapore and
all countries and markets we operate to or overfly, either directly or through providing
strategic briefs to management and station representatives in Singapore or at
our overseas offices. He/she will also oversee the process of obtaining overflight
approvals from regulatory authorities for seasonal/adhoc schedules and any
technical flights required for ongoing operations.

Key Responsibilities

• Managing the overall relationship with a portfolio of airline partners and industry stakeholders to deliver value and ROI for SIA within budget and in line with target timelines. This involves:

- Analyzing interline sales performance of partners and other relevant traffic flows to establish SIA’s commercial position and identify appropriate business plans to develop new markets and grow network and group revenue.

- Negotiating interline settlement and codeshare agreements, to achieve win-win outcomes for SIA and airline partner, seeking alignment of differing commercial priorities between SIA and partner, as necessary.

- Obtaining feedback from internal and external stakeholders across all functional business areas in developing and refining business plans.

- Preparing materials for airline partnership and industry stakeholder meetings at senior management and working levels, escalating issues and formulating SIA’s negotiation position for Senior Management where necessary.

- Implementing new/enhanced interline / codeshare / Alliance / JV cooperation with identified partners, including system interfaces and settlement processes.

- Monitor industry & country developments, and relevant organisational/policy changes at partner airlines and other external stakeholder organisations to inform strategic plans.

• Leading and participating in initiatives to achieve sustained business process improvement and transformation across departmental activities. This involves:

- Working with, guiding and developing associate team members in their day to day work, and in participating in training sessions as necessary

- Participating in projects combining systems enhancements, office automation and other end to end improvements to deliver improved capabilities, reduce friction and higher efficiencies.

- Where relevant, work with supporting departments to manage budgeting, financial control, procurement and administrative tasks in support of business goals

- Supervise direct reports where applicable, including performing performance reviews, ensuring welfare and other HR administration and support tasks.

• The candidate may also be assigned a combination of International Relations and Airline Partnerships portfolios, depending on job requirements.

Required Skills

• A bachelor's degree in any discipline.

• Excellent written and verbal communication skills.

• Good analytical and inductive/deductive reasoning skills.

• Good negotiation and consensus building skills.

• Able to build and maintain open and trusting relationships with internal and external stakeholders.

• Able to multitask, work under pressure, and highly motivated to achieve optimum results.