Maintenance Controller I B1.1/B2 LAE

Lead Maintenance Controller

Leading the Maintenance Control team

Communicating business requirements, providing mentoring support and guidance to the team and tracking performance against business outcomes in support of a world class maintenance control function delivering operational excellence to the airline.

Ensuring the delivery of a safe, compliant, on-time, defect-free and customer centric operation to the airline through proactive defect management, providing on the spot decisions and airworthiness judgements to flight crew and line maintenance engineers in the air, and on the ground in Hong Kong and around the global network.

Active monitoring of aircraft defect alerts and overseeing Maintenance Repair and Overhaul (MRO) organisations and line stations for proper troubleshooting and rectification of defects, to minimise customer impact and loss of aircraft availability due to technical delay and Aircraft on Ground (AOG) events.

Proactively identifying technical and maintenance risks to the planned operation and collaborating with the airline Integrated Operations Centre and the joint airline/MRO Centre of Excellence to drive the appropriate solutions.

Collaborating with internal departments, Original Equipment Manufacturers (OEMs) and MROs for efficient and effective solutions to technical defects affecting the flying schedule.

Managing AOG recovery events worldwide, including requirement for Base Maintenance support, through outport Engineering Managers, by tracking milestones and to ensure timely AOG recovery.
Exploring options to execute the most sensible solutions to recover aircraft by considering operation requirements and costs.

Building and managing effective relationships with major MROs and airlines to enable resource access around the network.

Driving MROs to devote adequate manpower and other resources to ensure efficient AOG recovery by reducing idle time to a minimum.

Driving OEMs and Engineering operational teams to deliver quality technical support services.
Reviewing the major AOG events and championing continuous improvement by driving relevant internal and external stakeholders to mitigate causes of customer and operational disruption as well as maintenance burden drivers

Requirements:

10 years’ certifying experience on aircraft types operated by major commercial airlines
5 years’ experience in a Maintenance Control position within a major commercial airline.

Must be a holder of a Part 66 B1.1 or B2 aircraft maintenance engineer’s license with appropriate type approval or equivalent qualification from another jurisdiction.

Proven work experience as a team leader or supervisor with demonstrated ability to set direction for the team.

Excellent interpersonal and communication skills with demonstrated ability to function as part of a team. Proven capability to influence across internal and external stakeholders to assertively drive operational excellence.

Excellent written and verbal English communication skills.