Security Officer LTN

Security Officer

Full time

London Luton Airport

Job Role:

Our Security Officers provide the highest level of service relating to the provision of security services within the Luton FBO. Working as part of the Security department, you will ensure all services are provided to our customers in a safe and professional manner.

Who we are:

We are Signature Aviation, a global provider of VIP services to business and private aircraft customers with a heritage dating back to 1879. Business and private aircraft customers land their aircraft with us, and we do everything we can to deliver a truly exceptional service, we don’t just aim to please, we aim to exceed all expectations and offer a truly 5-star experience. Our businesses provide specialist on-airport support services, including refueling and ground handling, to the owners and operators of private, business, military, and commercial aircraft.

We operate from more than 400 individual locations across North America, UK, Mainland Europe, and Asia. We have a diverse customer base and see the utmost benefits of a diverse workforce; therefore, we are committed to continuing to be an equal opportunities employer.

What you’ll be doing:

We have an exciting opportunity for a full time permanent role of Security Officer.

As a Security Officer, you’ll be monitoring and maintaining access control and car parking on-site in line with policy, checking identification and travel documents of all passengers, staff and airport users requiring access. You’ll be screening all passengers, belongings, items, and vehicles to the required standards through methodical and standardised methods and ensuring all passengers/items have been subject to the necessary screening in line with the NASP.

Other duties will include:

• Ensuring all staff and visitor IDs are valid with the appropriate colour code and access zones in line with policies.
• Acting as the first point of contact in resolving or escalating any access alarms, breaches, or system failures, as well as for any passenger, staff, or visitor queries.
• Assisting our Airside team with basic duties including wing walking, chocks cones, aircraft arrival and departure procedure, as well as the transport of crew to and from hotels, airport, and aircraft.
• Assisting our Customer Service and Front of House teams, playing an active part in the customer journey including luggage, escorting visitor’s landside and airside and maintaining standards of the FBO

About you:

You will have strong communication and listening skills with a good understanding of the principles of equality and diversity our customers have grown to expect from their time at Signature Flight Support.

You will be a strong team player with the ability to work calmly and confidently under pressure and in an ever-changing environment.

Due to the secure nature of the role, you will be required to provide us with a 5-year full employment or education history as well as the ability to hold a DBS and CTC clearance certificate (or have no disqualifying criminal convictions and have a minimum of 3 years UK residency and are able to obtain one). The role will require candidates to hold a full driving license and pass a colour perception test for use of X-ray equipment and to check passes with colour codes.

What We Offer:

Our people are extremely important to us, so we offer a benefits package designed to motivate and reward you, whilst considering your overall health, wellbeing and that all-important work / life integration.

• Enhanced holiday entitlement
• Defined Contribution Company Pension Scheme, with matched contribution up to 7.5%
• Employee Assistance Program – 24/7 help, guidance and support including access to free face-to-face counselling
• Healthcare Cash Plan (Medicash)
• Access to an Employee Perks platform (shopping discounts)
• Free on-site parking (no bus)!
• Full uniform provided
• Full access to LinkedIn Learning and ongoing Training & Development Opportunities
• Global Development Scheme Opportunities
• Mentorship schemes
• Recognition programme - performance, going above and beyond, service
• Employee of the Month, Quarter & Year awards
• Volunteering / Charity Days
• Regular social events
• Enhanced Family Friendly Leave Policies

Sounds like a good fit? Apply here for a fast-track path to our Hiring Team