IT Business Analyst - MIA

Job Title: IT Business Analyst
Location: Miami, FL

About FEAM: 

FEAM is the MRO leader in aircraft line maintenance engineering in the U.S. FEAM leads the line maintenance industry with advanced aircraft repair capabilities, a wide line station network, and vast approvals for all current and next-generation aircraft including B787 and A350 aircraft.

FEAM places special emphasis on technical training, uncompromising quality controls, and continuous improvement principles. With these effective measures in place, FEAM delivers the best innovative technical services for all commercial aircraft operators.

We are seeking an experienced IT Business Analyst to join our dynamic Business Systems Team. The ideal candidate will bring a minimum of 5 years of proven experience in traditional business analysis, along with a strong track record in collaborating and contributing to Business Transformation Initiatives. The role demands a dynamic, flexible, strategic thinker who excels in requirements elicitation, process mapping, and playing a pivotal role in implementing primarily Agile methodologies for project tracking and execution.

Responsibilities:

• Collaborate on performance data analysis, presentation, and business model support.
• Understand business needs to develop technology-based solutions aligned with initiatives like process improvement, automation, and reengineering.
• Facilitate meetings for requirements gathering, process mapping, and stakeholder engagement via interviews, workshops, surveys, and prototyping.
• Translate conceptual user requirements into detailed functional requirements, managing communication and prioritization with business and delivery teams.
• Drive requirements management throughout the solution delivery lifecycle, including business case, scope documentation, and process flows.
• Coordinate User Acceptance Testing and training, documenting processes to identify efficiency improvements.
• Engage with developers and business partners to achieve stakeholder requirements.

Required Technical Skills:

• Familiarity with Microsoft Dynamics, Office 365, SQL Server, TSQL, and Azure DevOps.
• Proficient in utilizing a range of SaaS systems and cloud applications.
• Capability to quickly adapt to new software/cloud applications or technologies.

Qualifications:

• Bachelor’s Degree in Information Technology, Business, or a related field.
• At least five years of experience in IT Business Analysis and Business Transformation Projects.
• Proficiency in SCRUM and other agile methodologies.
• Strong analytical and visualization skills.
• Excellent communication capabilities, self-starter, and able to work collaboratively.
• Ability to precisely follow directions and guidelines, adapting to varying project needs.
• A willingness to work extended hours as needed to meet critical deadlines and support project completion.

Preferred Skills:

• Critical thinking, problem-solving, and influencing skills.
• Quick learner, adaptable to grasp new business areas and technologies.
• Familiar with Lean, Six Sigma, or other process improvement methodologies.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

Application Instructions:

Qualified candidates should submit a resume and cover letter to the provided contact details.

Compensation and Benefits: 

FEAM Aero, in addition to a good working environment and competitive pay, it is FEAM’s policy to provide a combination of supplemental benefits to all eligible full-time employees. FEAM offers Medical, Dental, and Vision Plans. Vacation and sick time, short and long-term disability, accidental insurance, supplemental life, FSA (Flexible Spending Account), and Critical Illness Insurance.

FEAM is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability, sex, marital status, pregnancy, military or veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws.