Director of Aircraft Management Sales

Director of Aircraft Management Sales and Customer Service, Zurich, Switzerland

CAE Parc Aviation are currently recruiting for a renowned business airline in Zurich, Switzerland. We are looking for an experienced Director of Aircraft Management Sales and Customer Service, reporting directly to the CEO.

Responsibilities:

Develop and implement effective sales strategies to secure new aircraft management contracts, focusing on maximizing revenue and expanding market share.

Lead and motivate the aircraft management sales initiatives throughout the organization.

Fostering a culture of excellence and continuous improvement withing the aircraft management business.

Build and maintain strong relationships with aircraft owners, aircraft managers, brokers, private wealth management offices, financial institutions, and other industry stakeholders to identify new business opportunities and enhance industry presence.

Work closely with the customer success team to ensure that client relationships are managed effectively, ensuring high levels of customer satisfaction and loyalty.

Oversee the customer success function, implementing best practices and processes to enhance customer experience throughout the client lifecycle.

Provide expert advice and consultancy to clients on aircraft management solutions, leveraging in-depth knowledge of the aviation sector and market trends.

Collaborate with the marketing team to create compelling sales materials and campaigns that effectively communicatecompany's value proposition.

Represent company at industry events, conferences, and networking functions, enhancing the company's profile and developing new business opportunities.

Prepare and present detailed reports on sales performance, market analysis, and business development strategies to senior management.

Ensure offers and contracts are well designed to attract customers, protect the company, and ensure suitable financial return.

Supervise the implementation of each contract, from signature to aircraft entry into service and beyond, so that both parties will have a clear understanding and agreement about the contents.

Experience:

10 years of experience specifically in sales and the provision of aircraft management services.

The ideal candidate will possess a deep understanding of the VIP/business aviation industry, has strong sales acumen, and a proven track record in customer relationship management.

It is essential that the individual not only brings a wealth of experience and a proven track record of success but also embodies the leadership qualities necessary to drive sales and customer service teams to new heights.

Eligibility to live and work in Switzerland

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception. As captured in our overarching value "One CAE", we're proud to work as one passionate, boundaryless and inclusive team. At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age. The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse. CAE Parc Aviation is an Equal Opportunities Employer.

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