Customer Service in Centralized Baggage Services

"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE"

Hallmark Aviation is seeking a FULL TIME BAGGAGE SERVICE REPRESENTATIVES to provide Exceptional service

to our WORLD CLASS International Airlines at DFW airport.

Job Duties 

• Good Leadership abilities
• Excellent focus on Customer Service and Client Satisfaction
• Excellent Interpersonal Skills
• Excellent and Effective Communication Skills, both verbal and written.
• Good Listening Skills
• Thorough Knowledge of Baggage Services and World Tracer
• Thorough Knowledge of Airport Operations
• Able to communicate effectively, both verbally and in writing
• Pro-active, Forward thinking
• Well Organized and Strong Planning Skills
• Impeccable Appearance/ Business Presentation
• Dependable and Reliable
• Possess Strong Self Confidence
• Team Player
• Good standing in regard to both attendance and job performance
• Able to solve complex problems within the baggage service operations
• Computer knowledge with Microsoft Word, Excel, Power-point, email, and basic typing / keyboarding
• Able to work independently
• Able to work overtime or varied hours

• Basic Math
• Long periods of standing
• Lifting, pushing, pulling, and carrying up to 70 lbs.
• Constant interaction with passengers and management
• Constant telephone and computer usage
• Education: High School Diploma or Equivalent 
• Reading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures
• Perform a broad range of duties depending on location and service demands while delivering a high-quality product
• Valid US work authorization
• Background Check, Fingerprinting required
• Drug Screen required on day of hire