Due to growth the company is seeking Flight Operations people in the role of Operations Coordinator. This is a fantastic opportunity to join a well-established company, based at Stansted Airport.
JOB ROLE (not limited to):
Working on shift as a team member carrying out a variety of tasks primarily associated with the trip support for private and charter operators in the Corporate Aviation market.
The roles involves regular contact with aircrew and support service providers such as handling agents as well as colleagues working in the company’s offices around the world. In this office clients are predominantly but not exclusively based in the EMEA region (Europe, Middle East & African) but flying globally.
You will be obtaining over flight and landing permits, whilst setting up services such as Flight plans, Weather, Ground Handling, Fuel, Hotels and catering.
You will also provide Clients with regulatory support and advice on operating in every area of the world, including Crew Visa’s, TSA waivers, APIS, Sanctions, etc.
THE IDEAL CANDIDATE:
The company is ideally seeking candidates with experience in Flight Operations, Trip Support and AOC operations, along with an understanding of NOP Portal (CFMU) and the management of European Airway slots. However, standout candidates without such experience who have other qualities and attributes will be considered.
Experience in a Customer care role would also support your application and you will be comfortable and competent in communicating using the telephone and email.
Good keyboard skills are required and the ability to proactively manage client expectations.
The company is looking for people who understand and know how to apply whatever prior experience they bring into the company in a pre-emptive and lateral thinking manner, working in partnership to safeguard the interests of clients. The company’s global presence gives them a unique advantage over competitors to drive down the risk exposure in an increasingly complex and highly regulated world, so that every trip is trouble fee and every experience is a winning one.
The company is a 24/7 operation all year round, so you’ll need to be happy to work shifts including nights and public holidays. The shift pattern is currently 4 days on 4 days off, working 12hr shifts with varying start times.
The company has very experienced staff and a happy working environment, so they are keen to get someone with an exceptional attitude and application who will fit in.
Applicants will need to have the right to live and work in the UK and currently live or be prepared to relocate so that they live within a 45 minute drive of the Stansted Airport office. If you currently live a distance that would mean you would need to move closer than please confirm a willingness to do that within your covering letter.
BENEFITS: Company Pension, Private Medical
In order to apply please send a C.V and covering letter
Keywords: Aviation, Operation Controller, Operations Controller, Operations Coordinator, Customer Service, Customer Service Representative, Flight Support Services, Corporate Aviation, Flight Operations, Trip Support, AOC, CFMU
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