Senior Instructional Design Specialist

The Senior Instructional Design Specialist plays a key role in the design and development of the Advanced Qualification Program (AQP). This role is responsible for the design, development, and continuous improvement of instructional content related to AQP. This position will collaborate with Training Managers, Instructors, Evaluators, and AQP Subject Matter Experts (SMEs) to deliver an optimal training experience for all learners covered by AQP, with an emphasis on training center students and attendees. This position will also ensure compliance with all Federal Aviation Administration (FAA) regulatory requirements pertaining to the AQP.

• Create comprehensive design documents, development plans, implementation plans, and evaluation plans to support and refine the implementation of the AQP program. Use core instructional design principles and theories to maximize learning
• Content creation responsibilities include but are not limited to the design and development of instructor guides, syllabi, and learning objectives documents. Create and maintain instructional materials such as facilitator/participant guides, job aids, and other learning resources.
• Design and development of engaging training materials for a variety of delivery methods, such as instructor-led, computer-based training modules and storyboards.
• Reviews and interprets Federal Aviation Regulations (FARs), Company policies, Collective Bargaining Agreement(s) (CBA) and applies guidance and insight on the instructional design as it pertains to AQP. 
• This role will analyze multiple sources of data to determine training program effectiveness and efficiency and summarize results in formal reports. Establish and maintain formal and informal Key Performance Indicators (KPIs) to track effectiveness of training programs and initiatives via qualitative and quantitative data.
• Administrative responsibilities include but are not limited to maintaining formal documentation of government and corporate programs, an electronic Program Audit Data Base (PADB), and a training recording/certification system.
• Serve as a SME on adult learning theory, instructional methods, and compliance requirements to produce analysis reports, design documents, curriculum outlines, instructor courseware and regulatory documentation.
• Exercise expert understanding of complex technical training programs to work with a wide range of stakeholders at all leadership levels to ensure that pilot training programs are effective, efficient, compliant, and aligned with corporate safety and operational objectives, FARs and the CBA. This role will regularly contribute to the development of new training concepts, techniques, and standards by using ISD methodologies.
• Investigates and resolves complex problems requiring organizational, procedural, or policy decisions and practices safety conscious behaviors in all operational processes and procedures. Design improvement initiatives, formal research projects, incident investigations, and validations to ensure alignment of courseware with approved curricula.
• Operating in a highly regulated environment, this role routinely supports internal and external audits, understanding Pilot Audit Data Base (PADB), and a training recording/certification system to identify skills gaps and training needs.
• Develop and convert draft/content from SMEs into effective learning objects; responsibilities include elements of all phases of the Analyze, Design, Develop, Implement, and Evaluate (ADDIE) model.
• Ensure timely transmission of data or content as described in the implementation plan. Practice safety conscious behaviors in all operational processes and procedures.
• Maintains expert working knowledge of CRM/TEM including FAA regulations, Advisory Circulars, ICAO, and other international standards.
• Submitting recommendations to the Senior Manager, AQP for development and modification of content, policies, procedures, instructions, and information for the AQP Standard Operating Procedures (SOP) to maintain regulatory compliance.
• Facilitation of quarterly AQP Quality Assurance meetings in coordination with the Flight Operations Training and Standards program.
• Performs all duties as assigned by the Senior Manager, Advanced Qualification Program (AQP).

State the following for entry into this job:

• Minimum of four (4) years of training-related work experience is a plus.
• Minimum of two (2) years of project management experience is a plus.
• Practical experience using Instructional Systems Design (ISD) methodologies
• Practical experience working with technical training subjects and compliance training is a plus
• Certifications from various Instructional Design organizations or associations are preferred:
  • Association of Talent Development (ATD) Certified Professional in Learning Development (CPLP)/Certified Professional in Talent Development (CPTD)
  • International Society of Performance Improvement (ISPI) Certified Performance Technologist (CPT)
  • Project Management Institute (PMI) Project Management Professional (PMP)
  • American Society for Quality (ASQ) Certified Quality Auditor (CQA), Certified Quality Improvement Associate (CQIA), Certified Quality Process Analyst (CQPA) certification
• Experience with Smartsheet and Project Management is preferred
• AQP design and development experience is a plus.
• Working knowledge of the FARs and Advisory Circulars is a plus.

Special demands:

• Must be flexible and able to work various hours and weekends
• Must have no restrictions on domestic and international travel requirements

Skills:

• Exceptional communication skills (e.g., verbal, written, and listening), with the ability to communicate complex processes to internal and external stakeholders. Ability to prioritize and cope with shifting demands.
• Flexibility to adapt to a fast-paced environment.
• Ability to work under pressure with minimal supervision.
• Strong analytical, decision-making, and problem-solving skills. Strong technical coaching skills.
• Excellent technical writing skills. Attention to detail and innovation are critical parts of this role.

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Salary Range: $59,000- $79,500

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

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