Aviation Security Technician - Denver International

The City and County of Denver offers a competitive salary commensurate with education and experience. The target starting salary range for this position is $26.21 to $32.76 hour. We also offer generous for full-time employees which include but are not limited to:   

• Competitive medical, dental and vision plans effective within 1 month of start date   

• Accrue 140 hours of PTO within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year   

• Short-Term and Long-Term Disability   

• CARE Bank, Family Leave Benefits  

• Employee Assistance Program, Employee Volunteer Program  

• EcoPass (unlimited free RTD bus/train rides)  

• Tuition Reimbursement (up to $2000/year), We Qualify for Student Loan Forgiveness Program  

• Learning and Development Opportunities; Courses and Career Development Resources  

• Yearly merit increase based on performance and budget  

Location and Schedule   

• This position will be on-site at Denver International Airport.

• The schedule for this position is Monday through Friday, during business hours (6:30 am – 5:00 pm MST).

• Schedules are based on the needs of the organization and are subject to change. 

What You’ll Do 

As a front-line Aviation Security Technician, you will have the opportunity to monitor the compliance of local and federal security regulations by performing airport background adjudication for potential employees requesting a DEN Security Identification Display Area (SIDA) badge.   

• Providing excellent customer service to a high volume of daily customers in a prompt, efficient, courteous, and professional manner, both in person and over the phone.  

• Processing and tracking Criminal History Record Checks (CHRC), Security Threat Assessments (STA), and employment authorization for prospective badge holders using DEN’s Identity Management System and other approved software. 

• Processing and tracking Rap Back Subscriptions, notifications, renewals, and cancellations, including all associated tasks in compliance with Federal Regulations. 

• Collaborate with Authorized Signatories providing notification of any disqualifying criminal activity associated to Rap Back notifications and current Airport ID badged employees. Takes quick action to remove Airport access from any employee with a disqualifying offense per 49 CFR Part 1542, and Denver Rules and Regulations Part 20. 

• Verifying Personable Identifiable Information (PII) submitted by individuals and Authorizing Signatories is correct and in compliance with all local, federal regulations, and the Airport Security Program.  Ensuring all information collected is handled following Sensitive Security Information (SSI) and Protected Personal Information (PPI) protocols. 

• Maintaining and applying accurate knowledge of relevant local and federal regulations applicable to the processing of badging applicants.  

• Works with Authorized Signatory team, DEN Risk Management, and DEN Airside OPS to complete vehicle vetting forms to grant access into the secured area.  

• Processing requests for, and authorizing secured area vehicle access and all associated vehicle forms in compliance with local and federal regulations, as well as DEN Rules and Regulations and the Airport Security Program 

• Processes billing for vehicle permits and investigates billing disputes.  

What You’ll Bring  

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.  

We are looking for a reliable, positive, energetic, highly organized, and open-minded team player who thrives in providing exceptional customer service in a fast-paced environment. In addition, we are looking for someone who has excellent communication skills, is flexible, and computer skills with attention to detail. Our ideal candidate will also have some or all of the following: 

• Experience with Microsoft Office products including, but not limited to, Excel, Word, and Outlook .

• Experience with security related and/or identity management software. 

• Shows understanding, friendliness, courtesy, tact, empathy, cooperation, concern, and politeness to others and relates well to different people from varied backgrounds and different situations.  

• Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes in-formation and makes correct inferences or draws accurate conclusions.   

• Is reliable and dependable, with excellent attendance and a positive outlook with a willingness to learn and provide exceptional service to our customers. 

• Interact with customers in a friendly and professional manner, work to resolve issues quickly and effectively, and is knowledgeable about products and services. 

• Strong attention to detail with excellent time management and decision-making skills. 

• Defines the problem, generates solutions and implements/follows up with the customer. 

• Desire for continuous process improvement with the ability to take direction and work as part of a team to achieve a common goal. 

• Shows respect for the views and contributions of other team members. Shows empathy, listens, supports, and cares for others, and reconciles conflict. 

Required Minimum Qualifications  

We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:  

• Education Requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.

• Experience Requirement: Three (3) years of experience working with access control or identity management database systems related to enforcement of TSA regulations and aviation specific regulations.

• Education & Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements.

• Licensure & Certification: By position, requires a valid Driver's License at the time of application.

FBI Background Check  

FBI criminal background check is for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be .