Airport Supervisor

Summary/Objective

A Supervisor of Maximus Global Services is responsible for overseeing and ensuring day-to-day operations. The Supervisor’s duties and responsibilities are to ensure their Leads and Coordinators are prepared for their operations with manning’s, equipment and personnel. Key components of this position are constant communication, continuous proactivity and employee management.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Plans and prepares the operation at least one day prior. Adjustments should be made with sufficient time. Including, wheelchair count, flight status, personnel needed for all services.
2. Deliver plans and assignments to coordinators prior to start of operations
3. Prepares and/or make sure the operation daily report is complete by the end of the day.
4. Ensure all employees follow security procedures for each entity, such as TSA, CBP and any other airport were Maximus Global Services operates.
5. Update Leads/Coordinators and personnel on any irregularities/changes to operations
6. Weekly visits to airlines management to ensure service is delivered up to standards
7. Address any issues with personnel, operations, and clients
8. Weekly control and inventory reports of equipment including wheelchairs.
9. Ensure personnel training is current.
10. Communicate to management any irregularities and/or operational requests.
11. Deliver end-of-shift report to management with a full recap of the operation