Supervisor, Station Training

Company Description

McGee is reinventing airport and aviation services throughout North America. Our teams of motivated, high-performing individuals are bringing a scrappy, new, go-getter agility to ground handling and other services. We are flexible, adaptable, resourceful, collaborative, and inclusive.

Our Values
Safety, Mutual Respect, Service, Accountability, Integrity, Pride

Pay Range

$28.46 to $39.84/hour.

Compensation is determined by several factors, including location, relevant experience, skill level, and internal equity.  Please note, we don’t typically hire above midpoint.

Work Schedule

100% onsite, with flexibility to work early mornings, late nights, weekends and holidays.

Benefits That Help You Soar

Joining #TeamMcGee opens the runway to a full suite of rewards designed to help you thrive on the ground and explore the world above it.  Some benefits can vary based on location, employment status, or length of employment.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines, & Horizon Air…explore the world on us!
• Comprehensive medical, dental, & vision insurance.
• 401(k) with company match.
• Company provided life insurance.
• Opportunity to earn additional pay each quarter based on performance.
• Generous holiday pay and paid time off.

Job Description

The Supervisor, Station Training leads the delivery, quality, and effectiveness of operational training for frontline team members. This role ensures all training programs meet regulatory, customer, and company standards while supporting safe, consistent, and efficient operations.

The Training Supervisor plays a critical role in building a high-performing, safety-driven workforce by overseeing instructor performance, maintaining training compliance, partnering with operational leaders, and continuously improving training programs across various ground handling functions.

Key Responsibilities

• Lead, coach, and develop a team of Training Specialists/Instructors to deliver high-quality classroom, OJT, and recurrent training.
• Ensure consistent training standards across shifts, workgroups, and operational areas.
• Serve as an escalation point for training-related performance, attendance, or qualification concerns.
• Ensure training compliance with all applicable FAA, TSA, OSHA, airline customer, airport authority, and company requirements.
• Maintain accurate training records, certifications, and qualification tracking within the LMS and related systems.
• Support and represent training during audits, inspections, and customer reviews; lead follow-up actions and corrective action plans as needed.
• Oversee delivery and continuous improvement of initial, recurrent, remedial, and Lead‑In‑Training programs.
• Evaluate training effectiveness using audits, observations, operational performance data, and safety trends.
• Partner with safety and operations leaders to identify training gaps and implement targeted solutions.
• Support the integration of modern training methods, including simulations, VR, blended learning, and competency-based training models.
• Collaborate with station leadership, safety, and workforce planning teams to align training schedules with operational needs and hiring forecasts.
• Serve as the primary point of contact for training-related operational inquiries during assigned shifts.
• Participate in safety, quality, and operational meetings as the training subject matter expert.
• Develop team capabilities through coaching, mentoring, and by providing regular and meaningful feedback.
• Foster open and honest communication that creates an inclusive, engaging, and high-performance culture that demonstrates McGee's values of Safety, Integrity, Mutual Respect, Accountability and Pride.
• Perform other duties as assigned to support McGee’s successful business operation.

Qualifications

Required

• 2 years of experience in aviation, preferably in ramp operations or a related area.
• Demonstrated experience leading or directing others in a fast-paced operational environment.
• Working knowledge of aviation ground handling operations and safety practices.
• Knowledge of training, risk assessment methodologies, and learning development techniques.
• Ability to apply experiences and knowledge to solve routine to moderately complex problems.
• Proficiency with Microsoft Office and learning management systems (LMS).
• Ability to influence others, work cross-functionally, and contribute positively to a team-oriented, safety-first culture.
• A valid driver's license with a good driving record. 
• Ability to obtain & maintain an airport SIDA badge, US Customs seal, and USPS security clearance. 
• Ability to work any shift, including early mornings, late nights, weekends and Holidays.
• Lifting up to 75 pounds on a frequent basis.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Must be authorized to work in the U.S.

Additional Information

Airport Badge Requirements

Important notification for roles working at or requiring access to an airport or maintenance hangar: Employees will be required to obtain and maintain a SIDA badge issued by the airport authority.  Depending on the role you may also be required to obtain a US Customs seal and/or USPS security clearance. If an employee does not qualify for or has the necessary clearance revoked, the employee will be terminated.

EEO Statement

McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions absent undue hardship and consistent with applicable law.

Equal Opportunity Employer/Veterans/Disabled

McGee Air Services- An Alaska Air Group Company