Quality Engineer

The Company:

Pacific Aerospace & Electronics (PacAero) is seeking a Quality Engineer to join our team! A successful candidate is committed to pushing the boundaries of technology, performance, and innovation. Join us and connect your career to the future!

PacAero’s core businesses include an array of electronic connectors and housings for the world’s most extreme environments. PacAero is primarily located in Wenatchee, WA with a remote manufacturing site, Bonded Metals, located in Sequim, WA. Working together, we employ proprietary technologies, best practices engineering, and specialized manufacturing techniques to produce hermetic connectors and electronic packaging that perform in the world’s most extreme environments. PacAero’s products are hard at work in medical components, such as cardiac-function devices, on key aerospace & defense programs, in space and deep below the earth's surface.

The Position:

Job Summary 

Performs the responsibilities below to ensure customer satisfaction and activities related to continual improvement of the Quality Management System. 

Primary Responsibilities 

• Work cooperatively with all employees.
• Willingness to adapt work schedule to company needs.
• Consistently at work and on time.
• Perform other miscellaneous duties as assigned.
• Observe safety regulations and follow protective equipment requirements. Report hazardous observations to your lead or supervisor.
• Comprehend and follow all parts handling requirements.
• Quality Management Systems (QMS) maintenance. 
• Assist Quality Manager in establishing, implementing and maintaining the QMS.
• Continual improvement activities to enhance the QMS.
• Create and maintain company quality documentation (Quality Manual, QPs, AWPs, SOPs, etc.)
• Continuously improve all QC inspection processes and procedures. 
• Planning, organizing and managing the overall activities of Receiving, In-Process, and Final Inspection functions. This also includes product qualification testing.
• Develop training to build quality awareness throughout the company.
• Root cause analysis and implementation of corrective action for process related concerns. 
• Assist Purchasing and Quality Manager in managing supplier’s performance. 
• Field customer calls and emails regarding quality issues and complaints. 

Quality Engineer Responsibilities

• Preparations and review of completed QC documents and reports, Inspection reports, AS9102 first article reports, Key Characteristic data reports, etc.
• Willing to adapt work schedule to company needs. 
• Interface with Engineering and Manufacturing to ensure transfer of new products to Production is in accordance with internal and customer requirements.
• Assist Engineering in analyzing failures, corrective and preventive actions to respond to customer complaints. 
• Accompany customers during audits and or visits as necessary. 
• Ensure timely response to customer audit findings and customer corrective action requests for noncompliant product or other issues. 
• Schedule and coordinate customer source inspection activities. 
• Support the Quality Inspectors to ensure that products and processes comply with the relevant requirements of the QMS.
• Conduct internal and process audits, including closing out audit findings, creating audit finding reports and determining proper corrective and preventive actions. 
• Ensure timely resolution of supplier failure, corrective actions and preventive actions. 
• Review and approve disposition of NCRs as QC representative of MRB.
• Review and approve production order routings (BOM, revisions, inspection operations, inspection reports, etc.)
• Review quotes and customer contracts ensuring that all quality requirements are identified and special requirements are noted (including and identifying risks and taking exception to requirements that cannot be verified).
• Review and approve RFPCs (request for planning changes).
• Complete and submit customer waiver requests for noncompliant products as required. 
• Assist Engineering with submitting customer drawing/specification change requests.

Benefits:

PacAero provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal or state law.

At PacAero, we strive to create an inclusive and supportive work environment, and our benefits package is a reflection of this commitment. Our benefit offerings include:

• Insurance Benefits: We provide our employees with access to a comprehensive benefits package that includes medical, dental, and vision insurance, voluntary life, critical illness, accident, and hospital indemnity, to ensure they can prioritize their health and well-being.
• Paid Time Off (PTO): We believe in the importance of work-life balance, so we offer generous PTO allowances that accrue with each pay period so that our employees can rest and recharge, spend time with family and friends, or pursue personal interests. Employees will also accrue sick time per WA state regulations.
• Paid Holidays: We recognize the importance of spending time with loved ones during holidays, so our employees receive paid holidays to celebrate and enjoy these moments.
• 401(k) w/ Matching: We offer a 100% match, up to 4%, to help our employees save for their future.
• Short-Term & Long-Term Disability Insurances: We want to ensure that our employees are protected in case of unexpected circumstances, and provide short-term & long-term disability insurances, entirely employer paid.
• Tuition Reimbursement: We believe in continuous learning and development and offer tuition reimbursement to support our employees' educational goals.
• Incentive Plan: May be eligible for an incentive-based bonus plan.
• Additional Perks: Our employees enjoy a range of additional benefits such as dependable work schedules, overtime opportunities, term life & AD&D insurance, corporate gym membership discounts, and more.

Due to ITAR Requirements, all PacAero employees must be classified as US Persons and are required to show proof upon hire. *U.S. Person as defined by 22 C.F.R. 120.15 of the ITAR: U.S. Person means a person who is a lawful permanent resident as defined by 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). It also means any corporation, business association, partnership, society, trust, or any other entity, organization or group that is incorporated to do business in the United States.

PacAero provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal or state law.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essentials functions.

Essential: 

• Read, write, speak and comprehend the English language.
• Good computer skills.
• Must be able to retain information.
• Must have legible handwriting.
• Dependability: Follows instructions, responds to management direction.
• Takes responsibility for own actions.
• Identify process improvements.
• Requires minimal supervision to perform everyday tasks.
• Demonstrates strong independent thinking with problem solving skills.
• Effectively give completion dates.
• Support company/management decisions.
• Offers help when needed.
• Understanding of the effects of process deviation.
• Able to advise management of policy violations.
• Good mechanical aptitude.
• Good problem-solving skills.
• Seeks out duties to ensure you are consistently productive.
• Consistently meets company minimum labor efficiency rates.
• Ability to multi-task and make independent observations regarding the tasks at hand. 
• Ability to grasp new concepts without extreme repetition.
• Ability to explain/define problems or issues clearly.
• Good understanding of blueprint reading and/or GD&T.

Education/Previous Experience Requirements

• High School graduate or equivalent.
• 3 years of quality related experience. 

Work Environment

• Contaminants: Works with hazardous chemicals.
• Protective gear: Personal protective equipment (PPE) is a requirement for safety. 
• Shift work: Must be flexible to work the following shifts: Mon-Fri 7am-3:30pm   

Physical Requirements:

• Standing/Sitting: Able to sit and/or stand for extended periods of time.
• Manual dexterity: Fine motor skills and hand-eye coordination are necessary for manipulating tools and performing precise measurements with a Microscope.
• Precision and vision: Specific vision ability to have natural or corrected near distance acuity in at least one eye. Capable of passing the Jaeger Number 2 test and a color vision test.

In addition, all employees of PA&E are expected to

• Promote teamwork and cooperative effort 
• Maintain a clean, safe, and unobstructed work area 
• Understand and apply appropriate quality improvement processes