Technical Support Engineering Manager

Technical Support Engineer – Permanent Opportunity

We are pleased to be supporting a leading European airline in the search for an experienced Technical Support Engineer to join their team on a permanent basis.

Key Responsibilities

• Develop engineering procedures and solutions to address long-term aircraft reliability issues.
• Investigate repetitive defects, implement corrective actions, and monitor their effectiveness following rectification.
• Identify potential system failures through predictive maintenance programmes and coordinate proactive corrective actions.
• Collaborate closely with the Maintenance Control Centre (MCC) and engineering teams to resolve day-to-day operational issues and support Aircraft on Ground (AOG) recoveries.
• Manage CEIS and trial projects, including OEM reporting, technical communication, and post-trial evaluations.
• Oversee temporary repairs carried out during AOG events or base maintenance, liaising with OEMs to secure permanent repair instructions and coordinating with planning and materials teams.
• Handle complex long-term troubleshooting cases beyond the scope of MCC, including communication with OEMs and coordination of rectification activities.
• Build and maintain strong relationships with aircraft manufacturers to support continued airworthiness and improve fleet reliability.
• Drive process improvements to enhance aircraft reliability and optimise the Aircraft Maintenance Programme (AMP).
• Lead ad hoc engineering projects and ensure compliance with Safety Management System requirements.

Experience & Requirements

• 4–7+ years of overall industry experience, including at least 3 years in a relevant technical support role within a CAMO or AMO environment.
• Thorough knowledge of EASA Part-M, Part-CAMO, and Part-145 regulatory requirements.
• Experience with AMOS maintenance software is preferred.
• Bachelor's or Master's degree in an engineering or related discipline.
• EASA Part-66 B1/B2 licence is considered an advantage.
• A320 Family (CEO/NEO) Level III type training is desirable.
• Fuel Tank Safety (FTS), EWIS, and Human Factors training would be beneficial.

What’s on Offer

• Permanent, direct-hire position with a major European airline.
• Opportunity to contribute to fleet reliability, technical innovation, and continued airworthiness in a dynamic operational environment.
• Collaborative team culture with exposure to complex engineering projects and cross-functional initiatives.
• Shift pattern Monday to Friday
• Salary €55.000 to €65.000 per year