Management Jobs

Reporting to: MRO Team Leader – Trading & PBH 

Location: Avtrade Global HQ, Sayers Common, West Sussex 

Function: 

To select, monitor and report on aircraft component repair services from approved suppliers  worldwide. Supporting both internal and external customers with high service levels ensuring  inventory quality, on time delivery and cost control whilst maintaining and building effective  partnerships to support Avtrade business objectives. 

Responsibilities: 

• Source, purchase and manage component repair services for Avtrade and customer owed  inventory adhering to MRO Processes and Procedures 

• Accurate administration of aircraft component repairs to the business and aviation industry  quality standards and airworthiness regulations 

• Issue repair orders on approved suppliers on behalf of Avtrade in accordance with company  processes and procedures 

• Support MRO Administration team expedite open orders to achieve required delivery and service  levels in accordance with customer expectations or contracted terms 

• Create and process customer repair quotations ensuring relevant management & freight fees are  applied, in line with company processes and contracted terms 

• Evaluate MRO vendor workshop findings reports relating to contracted removals ensuring  contract adherence and cost recovery 

• Negotiate with suppliers to obtain best price, terms, warranty and service levels 

• Identify component condition and modification status and ensure compliance with required standard 

• Develop successful supplier, customer and internal relationships through a combination of good  

written & telephone communication, including regular and punctual customer status reporting 

• Process customer invoices ensuring all costs are recovered where applicable. Including but not  limited to Management Fee’s, freight, customer induced damage 

• Provide excellent customer account management both internal and external to business • Provide solutions and use initiative to satisfy order requirements and increase revenue. 

• Attend customer /supplier meetings including occasional travel 

• Develop business opportunities with suppliers and customers 

• Understand and adhere to Export Control regulations where relevant 

• Assist MRO Leadership with all tasks/projects as required 

Requirements: 

• Experience gained within an aircraft component, MRO or trading environment is desirable. 

• Good administrative skills gained within an office environment 

• Proven ability to provide and deliver excellent customer service 

• A-levels A-C, a university degree or similar level qualification beneficial 

• Self-motivated, able to use own initiative and succeed in a busy environment 

• Ability to travel to meet business needs as required 

• Desire to learn and develop in depth knowledge and skills within MRO 

• Familiarity and understanding of AMM, CMM, MEL and IPC’s 

• Excellent communication skills at all levels, verbal and written 

• Ability to multi-task, prioritise, meet deadlines and KPI’s 

• Good negotiation, organisational and time management skills 

• Strong problem-solving ability with ability to use initiative and common sense 

• Numerate, accurate with good attention to detail 

• Analytical thinker with experience of producing and evaluating reports 

• Knowledge of Export and Import procedures and controls 

• Ability to confidentially use Excel, Word and Outlook, with exposure to Aircraft parts  databases such as Quantum desirable 

• Language skills desirable

Privately owned, dynamic & innovative, Avtrade is a world leading independent aviation component service provider & you have the opportunity to be part of our success.

Why work at Avtrade?

Stunning Location - You will be working in our global HQ which is set amongst the rolling hills of the South Downs, an inspirational environment for our staff.

Lunch breaks – You can take a walk around our 1km trim trail which circles our fantastic buildings. If games are more your thing, we have plenty of board games available for staff to use, as well as an Xbox and computer break out room. If you forget your lunch you can pick up some food from the regular food and coffee vans that visit Avtrade.

Extras - Free parking & electric car charging available, BUPA healthcare, Social events, Free fruit, Cycle to work scheme and more