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Direct Employer Cabin Crew Training Manager Wizz Air Luton, England, United Kingdom [UK]
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Cabin Crew Training Manager
Wizz Air
3 weeks left to apply
Luton, England, United Kingdom [UK] Get directions
Cabin Crew VVIP Cabin Crew Other


WELCOME TO THE WORLD OF OPPORTUNITY!

 

Wizz Air, the fastest growing European low-cost airline, operates a fleet of 145 Airbus A320 and A321 aircraft. A team of dedicated aviation professionals delivers superior service and very low fares, making Wizz Air the preferred choice of 10.2 million passengers in the financial year ending 31 March 2021. Wizz Air is listed on the London Stock Exchange under the ticker WIZZ. The company was recently named one of the world's top ten safest airlines by airlineratings.com, the world's only safety and product rating agency, and 2020 Airline of the Year by ATW, the most coveted honour an airline or individual can receive, and a most sustainable company in the airline industry in 2021 by World Finance Magazine.

 

JOB TITLE: Cabin Crew Training Manager Wizz Air UK 

BASE: Luton  

 

 

Who we are:

  • We are committed to making sure that everyone, everywhere can benefit from travelling at the lowest prices, while keeping the social, economic and environmental impact of our operations in mind. Our strategy is built on low fares and a diverse network, supported by efficient and sustainable operations and high-quality customer service
  • WIZZ is a fresh, vibrant & contemporary brand, we are confident & not shy
  • We always strive to break out of category & think outside the box
  • Our 5 brand values lead the way:
    • Inclusivity – We collaborate together to achieve our goals
    • Positivity – We are an optimistic, happy, inspired and inspiring team
    • Dedication – We have an entrepreneurial ‘can do’ attitude: we take individual & collective ownership and are accountable for everything we do
    • Integrity – We hold ourselves to the highest possible standards of business ethics in everything we do
    • Sustainability – We strive to be the greenest choice of air travel and work hard on continuously decreasing our environmental footprint

 

What we offer: 

  • Instant impact, from any level of the organisation
  • True international and multi-cultural work environment
  • Comprehensive, end-to-end processes oversight
  • Exposure to C-suite management
  • Fast career progression, internal mobility and talent management
  • Passionate, driven and diverse team
  • Work in a fast growing – can do – organisation, which is expanding in Europe, the UK and Middle East’
  • Life insurance
  • Participation in the employee bonus scheme
  • Unlimited number of significantly discounted and confirmed seating tickets, giving access to a continuously growing network of destinations’.
  • On the job training in the airline operations

 

Relocation package (if applicable)

  • Expense budget will be available 
  • Temporary accommodation will be provided for a definite time period
  • Administration support

 

 

POSITION IN THE ORGANIZATION:

Cabin Crew Training Manager Wizz Air UK reports to the Crew Training Manager Wizz Air UK, and the role’s responsibility is to manage all aspects of cabin crew related training of Wizz Air UK.

 

RESPONSIBILITIES OF THE FUNCTION:

The Cabin Crew Training Manager responsibilities consist of the following:

  • Being responsible for the cabin crew training internal recruitment within the Wizz Air UK
  • Acting as team leader of UK Trainers
  • Line management of the cabin crew training team, including line trainers, instructors and all personnel involved in crew training on behalf of Crew Training Manager
  • To ensure that cabin crew standard operating procedures comply with relevant aviation regulations and requirements in particular, with the terms and conditions laid down in the company AOC
  • Define and oversee cabin crew training strategy implementation
  • Define and monitor training KPI’s
  • Provide inputs for the training budget and monitoring of its execution
  • In conjunction with trainers and Chief Cabin Crew, is responsible for issues relating to company operating procedures and cabin crew checking, including, but not limited to:
  • Standardization and monitoring of cabin crew training and checking
  • Maintenance of cabin crew training records under the terms of the AOC
  • Amending of training programs, examination rules and proficiency checks, in line with changes in regulations and/or AOC relevant aviation law
  • Advice or assist changes on CAM
  • To act as liaison with the Authority to apply, monitor and follow up regulatory requirements
  • Establish, maintain, revise and distribute Cabin crew related OM Part D by order of Crew Training Manager
  • Monitoring all training plan ensuring that all theoretical and practical training is scheduled to all crew members, when required and at intervals as appropriate
  • Organization of the training of appointed personnel to acquire the necessary knowledge and skills to enable them to conduct all training tasks
  • Plan and publish sufficient amounts of cabin crew training personnel in a timely manner
  • Revision and control of training syllabus and material
  • Monitor compliance of OM D – Cabin crew training with internal and external audit programs
  • Coordinate policies with other Wizz Air Group member, as required
  • Manage Coordination with Training vendors under the instructions of Crew Training Manager
  • Participation in the Safety Action Group (SAG) and any other related meetings
  • Assist the Safety department during CAA – IOSA, or other official, audits for Cabin Operations/Safety/Regulatory related matters

 

PLACE OF WORK: Luton, United Kingdom

 

SKILLS AND COMPETENCIES:

  • Comprehensive knowledge of:
  • Applicable EU and UK CAA safety regulations and associated requirements
  • The AOC holders operations specification
  • The need for and content of relevant parts of the AOC holders OPS manual
  • Familiarity with management systems preferably in the area of aviation
  • Appropriate management experience, preferably in a comparable organization
  • The Cabin Crew Training Manager should have a thorough knowledge of the AOC holder’s crew training concept for cabin crew
  • Experience in a multi-cultural, international organization

 

MINIMUM REQUIREMENTS:

  • Minimum bachelor degree in Training or relevant field;
  • Five years of relevant work experience of which at least 2 years should be from the aeronautical industry
  • Native, or similar standard, of spoken and written English

 

Unfortunately, due to the volume of applications we receive we are unable to provide feedback to you at this stage, should your application not meet the requirements. Thank you for your understanding.

 


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Frequently asked questions

Cabin Crew jobs: What skills do I need? The answer to this question is that you need to be polite and give excellent treatment to passengers onboard, ensuring their comfort and safety. Those who do Cabin Crew jobs are responsible for preparing and serving in-flight meals and ensuring that safety and security measures are followed in the event of an emergency. They also ensure that the cabin is clean as per airline regulations.

The Cabin Crew is made up of everyone who works on the plane. They provide meals, look after the passengers, and instruct patients on reacting in an emergency. Pursers, sometimes known as senior flight attendants, control the entire crew who interact with passengers.

There are a variety of prerequisites for becoming a Cabin Crew member in the airline industry. Unlike other occupations, they are just required to have five GCSEs. To work with any airline, they must check a variety of boxes. The most fundamental prerequisite for admission is to be at least 18 years old. If you know How to write a Cabin Crew cover letter, you can land your dream job.

For Cabin Crew jobs in British Airways, you must be at least 18 years old and have a height of 5'2" (1.575m) to 6'2" (1.87m) and a weight that is proportional to your height. The company also requires communication skills along with a positive customer service experience.

A Cabin Crew member is also known as an air hostess. Your working hours should ideally be 12 to 14 hours as a Cabin Crew member. If your airline allows it, you can take the extra flight. The majority of airlines provide adequate rest time. You can find more details about newly posted Cabin Crew vacancies at Aviation Job Search.

The Cabin Crew consists of flight attendants who follow and listen to co-pilots’ orders and pilots outside the cockpit. They also ensure safety and comfort for passengers and guide them when needed.
 

The training course is difficult and also intense, once qualified you can take on the duties of a flight attendant and will have the responsibility for the safety of others. You must be able to follow the airline’s rules and not get bogged down or lose your cool.
 

What are the advantages of working as cabin crew? The answer to this question is that you can earn good money and travel the world. However, the competition is fierce, and the job is strenuous; the average time a flight attendant can remain active as one is typically 8-10 years. However, you can take on other roles such as a trainer, or some companies offer desk jobs within the airlines.
 

Some international airlines have weight restrictions and have been known to remove flight attendants who exceed this limit by as little as one pound. A flight attendant sued an airline after she was grounded for exceeding the required weight limit by 1 pound.
 

It depends on the airlines’ limits, but you are usually expected to have manicured nails to land a Cabin Crew job! Your hands should be well-maintained and cared for. Typically pointed tips are not allowed; on average, nails should not be longer than 0.5mm beyond the fingertip. These small details are important and if you know what happens at a Cabin Crew assessment day, you can prepare accordingly.
 

Description

What are Cabin Crew Jobs Like?

Cabin Crew plays a crucial role on all flights, ensuring customers have a pleasant and safe flight experience. In your Cabin Crew career, you will provide excellent customer service to passengers while guaranteeing their comfort and safety during the journey as a Cabin Crew member. In addition, you will give passengers beverages and meals and sell them gifts and duty-free merchandise. In addition, you will be taught to deal with security and emergencies, which may involve delivering first aid to passengers as part of your job. It is also your obligation to ensure that all emergency equipment is operational and enough supplies are on board before taking off.

Cabin Crew Job Responsibilities

As a member of the Air Cabin Crew, you must maintain and attend a pre-flight briefing when you will be allocated your working duties for the forthcoming flight. Flight details, the itinerary, the number of infants on board, and any passengers with special needs, such as diabetics or individuals in wheelchairs, are all communicated to the crew. They perform pre-flight duties, such as checking safety equipment, performing security checks, ensuring the aircraft is clean and tidy, and all meals, drinks, and stock are on board. It is their job to greet passengers and direct them to their seats. After the flight, they participate in a safety demonstration to ensure that passengers understand how to use the equipment and what safety protocols to follow.

Skills Required to Build A Cabin Crew Career

To successfully perform your job as a Cabin Crew, you will need to demonstrate excellent communication skills, exceptional customer service and confidence in dealing with various people. The airlines expect you to have good cooperation skills while working with multiple teams daily. Positive personality traits such as compassion and the ability to support your coworkers also come in handy. You need to ensure discretion when dealing with VIPs. Competence in handling difficult situations and remaining calm under pressure and in emergencies is also required. Visit Aviation Job Search to apply for the Air Cabin Crew jobs.

Typical Work Environment of A Cabin Crew Job

The cabin of passenger planes is where members of the Cabin Crew are most likely to work. Some may be required to work outdoors to help with boarding customers. They are usually required to wear a uniform. The job can be tiring and stressful as you must deal with passengers for extended periods. Sometimes, air turbulence can cause flight attendants anxiety and make it more difficult to provide good service. Unruly customers and emergencies can also cause stress. Many flight attendants spend nights away from their homes and sleep in apartments or hotels with other flight attendants.

Work Schedules for Cabin Crew Jobs

Variable schedules are common for a Cabin Crew job. Because airlines have overnight flights, they often work nights and weekends. On average most attendants fly between 75 and 100 hours per month. They also spend around 50 hours a month on the ground, writing reports and preparing for flights. They might have to spend many nights away from home each week, and airlines usually arrange for hotel accommodations and meals. New flight attendants must be flexible about their work schedule and whereabouts. Most flight attendants begin their career on call or reserve status. Reserve flight attendants usually live close to their home airport as they might have to report for work at short notice.

Cabin Crew Career Progression

As they age, attendants will have more control over their work schedules. Senior flight attendants might move away from their home base and commute to work. Some may prefer to only work on regional flights. Flight attendants working for small corporations may be available on an as-needed basis. They can also apply to become Cabin Crew supervisors or work on the ground, providing Cabin Crew training and assisting with recruitment, marketing, or sales if they qualify.