Avionics Production Supervisor (Repair & Troubleshooting

Are you the technician everyone turns to when a complex avionics issue has them stumped? Strategic Support Solutions is seeking an expert-level Avionics Production Supervisor to lead our specialized post-installation and repair team in Greenville, SC.

This is not an installation role. We are looking for a master troubleshooter and a hands-on leader who can diagnose and resolve the toughest issues on completed Garmin and Collins Pro Line 21 installations. You will lead a small, elite team and be the final authority on complex squawks, ensuring every aircraft leaves our facility in perfect working order.

Your Mission: The Final Word in Avionics Repair

As the leader of our 5-6 person Install Repair team, you will own the entire post-install process, from customer interaction to final sign-off.

• Expert-Level Troubleshooting: Serve as the lead technical expert for diagnosing and repairing complex issues on completed Garmin and Pro Line 21 avionics installations. This includes both in-house projects and drop-in aircraft with pre-existing issues.
• Team Leadership & Mentorship: Lead, direct, and mentor your team of technicians, assigning tasks and providing technical guidance to ensure work is completed safely, efficiently, and to the highest standard.
• Hands-On Problem Solving: When a problem proves too elusive for the team, you must be willing and able to "hop in" yourself—utilizing your deep knowledge to personally identify the root cause and implement the fix.
• Customer & FAA Interface: Act as the primary point of contact for customers regarding the status of their repairs. Interface directly with the FAA for inspections and compliance verification.
• Process & Quality Control: Ensure all work is documented accurately and that all repairs and modifications meet strict FAA and manufacturer guidelines.

What You Bring to the Table:

Required Qualifications:

• Extensive experience in General Aviation avionics.
• Demonstrated mastery of troubleshooting Garmin and/or Collins Pro Line 21 systems is mandatory.
• Proven leadership ability, with experience directing or mentoring other technicians.
• An expert-level understanding of avionics system integration, schematics, and post-installation diagnostics.
• Excellent customer service and communication skills.

Preferred Skills:

• An active A&P license or FCC GROL.
• Experience in a Part 145 repair station environment.
• Prior supervisory or lead technician experience.

Background Checks

• This position is covered under Federal Aviation Regulations in regard to unescorted access to Security Identification Display Areas. Applicants are subject to employment verification and, possibly, an FBI criminal history records check.

Benefits & Compensation

• Excellent Compensation: A salaried position with a base pay range equivalent to $48 - $52 per hour, plus eligibility for overtime.
• Comprehensive Benefits Package: Includes 401K, Employer Contribution to Medical Insurance, Paid Time Off, Life Insurance, and more.
• Leadership Opportunity: A chance to lead a specialized team and have a direct impact on our reputation for quality.