Cargo/Aircraft/PAX Operations Services Specialist/Clerk

This Opportunity

Seeking a full-time Cargo/Aircraft/Passenger Operations Services Specialist and Clerk (USN) in support of Base Operations Services (BOS) and Mission Support Services (MSS) at Ascension Auxiliary Air Field (AAAF). Join our team and grow with us as we provide best in-class services that help clients solve their most complex challenges. 

Your Impact  

Perform all tasks associated with the safe and correct operation of the Air Terminal as directed by management, regulations, policies, Instructions, and the Performance Work Statement.  

• Perform passenger service functions lAW AMCI 24-101, Volumes 6,14 and 15, DTR 4500.9-R, Parts I and III.  
• Process passengers using automated/non-automated systems.  
• Gate passengers lAW governing directives.  
• Operate terminal security equipment.  
• Perform Lost & Found and Mishandled baggage procedures.  
• Maintain Space Available and Space Required passenger listings.  
• Determine travel eligibility.  
• Perform passenger briefings.  
• Transport passengers, aircrew and employees.  
• Escort trucks and buses.  
• Funds handling and accountability.  
• Process Distinguished Visitors (DV's) working with Protocol office.  
• Operate passenger buses and vans and inspect daily utilizing checklists and AFTO forms and turn into maintenance for service or repair.  
• Perform Wing-Walker duties.  
• Perform supplemental duties in Passenger Service or other work centers as required by Passenger Service Supervisor and Manager.   
• Perform additional duties and projects as assigned.  

Who You Are

Required Qualifications  

• Prior experience in Air and Sea Terminal Ground Handling Services is preferred.  
• 1-3 year of experience
• Must have computer skills and be able to operate a variety of computer programs. Must be detail oriented, motivated and drive to perform at a high level.  
• Must be able to comprehend English to include reading and writing.  
• Must maintain a valid driver’s license.  
• Successful results of pre-employment screenings, including federal background check, MVR, and drug screen.  
• Comply with Company Drug and Alcohol Policy.  
• Extended periods of standing, walking, pushing and lifting are required. 
• Perform passenger service functions lAW AMCI 24-101, Volumes 6,14 and 15, DTR 4500.9-R, Parts I and III.  
• Must meet United States Department of Defense medical requirements necessary to live and work at Ascension Island 

Additional Required Qualifications  

• Skills:
  • Must read, write, and speak English fluently
• Working Conditions:
  • Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit.
  • Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, duty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months).
  • Includes some industrial production environment conditions as well.
• Physical Requirements:
  • Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
  • Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices.
  • Must comply with all Fire and Safety Regulations and post policies. 

Role Characteristics

• Great interpersonal skills. 
• Customer service oriented. 
• Team player. 
• Ability to multi-task.