Airport Operations Supervisor I/II/III

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About the Department

Fueled by a culture of innovation, San José Mineta International Airport (SJC) is the Bay Area's easiest and most dependable Airport due to its medium size, simple layout, temperate climate and location. SJC is located just minutes from downtown San José – the Bay Area’s largest city and the Capital of Silicon Valley. SJC is a self-supporting enterprise owned and operated by the City of San José. In 2024, SJC welcomed nearly 12 million passengers and was rated California’s top-performing airport for on-time departures by Cirium. SJC currently offers nonstop service to more than 40 domestic and international destinations. The Airport’s two fixed-base operators, as well as several corporate aviation tenants, serve the business aviation needs of Silicon Valley; corporate and general aviation traffic represents more than a quarter of aircraft operations at SJC. In 2024, SJC celebrated 75 years of connecting the Bay Area with the world. For more information and to connect with SJC on social media, visit .  

Position Duties

San Jose Mineta International Airport is currently recruiting for one (1) Airport Operations Supervisor (Noise and General Aviation Supervisor).

Under general direction of the Airport Operations Superintendent, the Airport Operations Supervisor will perform lead function duties for the daily operation and maintenance of the Airport’s noise monitoring and flight tracking systems and response to community and citizens’ concerns as it pertains to the Airport’s curfew program. This position will analyze and produce monthly, quarterly, and yearly reports for compliance with Airport noise regulations. This position will also have oversight of the General Aviation Program where they will maintain lease and maintenance of the Airport’s General Aviation Hangar Facilities. This position may be required to serve as an alternate Airport Manager on Duty (MOD)

The Airport Noise and General Aviation Supervisor position may be assigned to or rotate between the Sections within the Airport Operations Division including Airside, Landside, Terminal / Customer Service, or Security Sections. Programs within these Sections, which the Airport Operations Supervisor may have responsibilities, include airfield operations, Manager-On-Duty, noise monitoring, emergency planning, general aviation, construction oversight, public parking, airport shuttle and ground transportation, parking and curbside traffic control, terminal management, customer experience and services, security compliance, airport identification badging and Airport Operations Center (AOC) functions. 

This position may require the supervision of a large number of staff and requires an individual who can provide a high level of leadership and supervision. Additionally, the position may interact regularly with Airport customers, contractors, tenants, government agencies, and other City departments. A successful candidate must demonstrate excellent communication skills and the ability to handle confidential and sensitive information. The Airport Noise and General Aviation Supervisor may work traditional shifts, as well as non-traditional shifts, covering twenty-four hours per day, seven days per week, including weekends and holidays.

This position requires the ability to interpret complex regulations and a strong knowledge of various computer programs and software such as Microsoft Office as well as variety of proprietary computer systems, databases and software.  A strong technical background or a demonstrated ability to learn new technology is preferred.  Previous, demonstrated work experience in Airport Operations at a Certificated Commercial Service Airport is highly desired.

The current vacancy within the Airport Operations Division will be filled based on the skill set presented by the successful candidate. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Salary Information:

The Salary Range for Airport Operations Supervisor I is $108,785.04 - $132,546.96

The Salary Range for Airport Operations Supervisor II $116,887.68 - $142,418.64

The Salary Range for Airport Operations Supervisor III $125,907.60 - $153,338.64

The actual salary shall be determined by the final candidate’s qualifications and experience. These salary ranges include an approximate five percent (5%) ongoing non-pensionable compensation pay.?

To apply, please complete an application via the City of San Jose’s website at . 

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process.  Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Tessa Elkins at . 

DUTY NO.

TYPICAL CLASS ESSENTIAL DUTIES: (These duties and estimated frequency are a representative sample; position assignments may vary depending on the business needs of the department.) Duties may include, but are not limited to, the following:

FREQUENCY*

Manager-on-Duty

1.

Observes, records and enforces activities conducted on the Airside areas (RONs, Itinerants, hazmat, wildlife, etc.)

Daily

2.

Observes, records and enforces activities of contractors, permitees and tenants on the Airside to ensure compliance with applicable regulations or contractual/permit requirements.

Daily

3.

Ensures compliance with regulatory requirements continuously.

Daily

4.

Documents activity/events (RONs, Itinerants, hazmat, wildlife, etc.) on the Airfield.

As Required

5.

Responds to emergencies, hazmat, wildlife or other airfield incidents to maintain a safe and efficient operation. Includes on-site inspection of airfield, and performing or coordinating activities as required.

As Required

6.

Responds to and resolves door and gate alarms.

As Required

7.

Supervises staff to maintain an efficient operation and/or program.

Daily

8.

Ensures Airport is operated in accordance with applicable Federal State and local rules and regulations.

Daily

9.

Assumes day to day responsibility and oversight for programs and projects to meet established goals and plans.

Daily

10.

Monitors assigned areas and staff performance to ensure safe operation and physical security controls are in place.

Daily

11.

Maintains records and assists with documentation and memo writing to ensure controls and to support recommendations for improved operations.

Daily

12.

Ensures programs and personnel provide a high level of customer service.

Daily

13.

Provides input towards the development of budgets within a program.

As Required

All Areas

14.

Provides customer service to the public (i.e., directing passengers, listening to and reporting complaints, etc.)

Daily

15.

Performs other duties of a similar nature or level.

As Required

*Frequency defined as Daily/Several Times, Daily, Weekly, Intermittent, or As

Minimum Qualifications

Education and Experience

• Incumbents are required to complete and pass a TSA mandated, Criminal History Records Check and a Security Threat Assessment and all other City, State or Federal requirements.
• California Drivers License.
• Obtain an Airport issued Ramp Drivers Permit and Movement Area Operating Permit within 6 months of employment.

Other Qualifications

• Airport runway/taxiway systems, marking criteria, aircraft movement/non-movement areas, and airport facility and operational safety standards.
• Aircraft rescue and fire-fighting (ARFF) equipment and their applicability to airport emergency operations.
• Methods, materials, and equipment used in aircraft ground handling, recovery, and/or servicing.
• Aviation fuels, aircraft servicing procedures, and aviation fuel quality control Procedures. Skills in:
• Radio communications procedures including communications with the Air Traffic Control Tower.

Additional Information:

Employment Eligibility:  Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.  

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.  Please be advised that use of AI content in your responses may result in your removal from the hiring process.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application.  If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided.  IF YOU DO NOT RECEIVE THE CONFIRMATION, please email and we will research the status of your application.