Airside Operations Excellenc

A selection of our top courses for ramp lead agents

Through four practical and technical courses, learn to perform ramp handling services according to industry standards. Gain confidence in your ability to achieve safety while optimizing your station’s On-Time Performance (OTP).

Diploma code: DIPL-58

What you will learn

Upon completion of this diploma you will be able to:

• Follow standard recommended procedures based on the IATA Airport Handling Manual (AHM) and IATA Ground Operations Manual (IGOM)
• Supervise under-the-wing operations
• Coordinate ramp teams and third party providers during turnaround
• Ensure the application of safety measures and modern techniques towards efficiency
• Maximize equipment and manpower utilization
• Stay updated on the latest industry trends

Key Topics

• Ramp Operations
• IATA Standards in ground handling
• Safety and compliance
• Collaboration with airport stakeholders
• Team leadership and communications skills

Who should attend

Who should attend

• Ramp lead agents and supervisors
• Ground operations managers
• Station managers
• Regulatory compliance professionals

Registration

Candidates must complete 2 Required courses and 2 Elective courses within three years.

A passing mark of 70% is required on all assignments and exams. A special distinction is awarded to candidates who obtain a distinction in all, or all but one, of all course exams and assignments that make up this Diploma.

How to obtain your diploma

1. Complete all 2 Required and 2 selected Elective courses that make up the Diploma, within 3 years.
2. Please contact us on our Customer Portal to request your diploma, stating the title of the diploma you are applying for and the list of courses you completed for that diploma.
3. IATA Training will issue your diploma upon verification of your eligibility.

You may choose to enrol in either the Aircraft Turnaround Coordination & Loading Supervision course OR Aircraft Turnaround Coordination & Loading Supervision with RampVR (listed below under Elective) as one of the required courses.

To receive the diploma candidates must complete

• 2 Required courses
• 2 Elective courses