Supervisory Human Resources Specialist

Directs and manages the development, validation, and maintenance of comprehensive competency models for diverse technical, professional, and safety-critical occupations across the FAA.  Oversees the design and execution of rigorous instructional design standards, methodologies, and frameworks for both virtual and instructor-led training programs, ensuring compliance with modern adult learning principles.  Enforces strict quality control reviews of all instructional content, learning systems, and performance support tools to ensure educational integrity, relevance, and alignment with OPM and FAA performance requirements.  Drives the implementation of cutting-edge technology and innovative learning methodologies (e.g., microlearning, adaptive learning systems, and digital job aids) to enhance the speed and effectiveness of skill acquisition. 

Leads the identification, design, and deployment of performance support solutions and skill-building initiatives that target critical skill gaps and improve overall workforce performance effectiveness.  Collaborates with divisional and line-of-business leadership to analyze operational performance data, diagnose training needs, and deliver targeted, non-classroom performance interventions (e.g., electronic performance support systems, coaching guides). Formulates robust evaluation frameworks and metrics to assess the return on investment (ROI), transfer of learning, and operational impact of competency and training programs on a recurring basis. 

Directs and leads a highly technical team of instructional designers, competency analysts, and performance support specialists. Plans, schedules, and assigns work, setting short-term priorities and establishing clear performance standards.  Monitors and evaluates individual employee performance, utilizing objective performance measures to ensure programmatic timeliness, quality, and technical accuracy.  Coaches and mentors subordinate staff, provides regular feedback, and identifies specialized training or professional development opportunities to enhance technical capabilities. Exercises authority to recommend and approve key personnel actions, including selections, promotions, and awards, and initiates appropriate corrective or disciplinary actions when required.

Conditions of employment

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must submit an SF50 (See Required Documents).
• Financial Disclosure is required

Qualifications

To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-I, FG-13 level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.

SPECIALIZED EXPERIENCE IS DEFINED AS:

- Leading, designing, or auditing multi-faceted training and employee development programs within a large organization;

- Developing and validating structured competency models or performing formal job analyses for complex occupations;

- Managing instructional systems design projects utilizing modern educational technologies and adult learning methodologies;

- Designing, implementing, and evaluating digital performance support tools or quantitative skill-building initiatives.

You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.

Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.