During the recruitment process for cabin crew, you will have to complete some psychometric tests. This might be during the application process, or later on at the assessment day stage.
These tests can seem a little daunting, especially if you haven’t encountered these types of tests before. However, once you know exactly what to expect, you’ll be able to face them head on.
In this blog, our industry partner, Cabin Crew Wings, share their thoughts on what psychometric tests are and how you can tackle them.
What is Involved in the Psychometric Tests?
The two main areas of testing are Numerical Reasoning and Verbal Reasoning. The tests generally take the form of a multiple-choice assessment.
Numerical reasoning tests will assess your basic mathematics skills, whilst verbal reasoning tests will look at how well you read and interpret written information. In both cases, you will be given the question or information, then a selection of answers to choose from.
The other type of tests you will be asked to complete are designed to assess your character, personality and judgement skills.
This may include a Situational Judgement Test (SJT), which will give you a scenario and then ask you to pick the answer which best describes how you would deal with the situation.
You’ll be given a set amount of time to complete the tests in. Try not to worry too much and rush through them, it’s better to take your time and do them well.
Why Do Cabin Crew Have to Complete Psychometric Tests?
As cabin crew, you’ll have to perform simple calculations as part of your everyday role, and will have to be able to read and process important information.
The job also requires a certain strength of character and personality type, and the airline will want to make sure that you are up to the challenges of the job. The airline needs to be confident that you would react appropriately in a tricky or emergency situation.
How Can I Prepare For the Psychometric Tests?
The best way to prepare for psychometric tests is to practice – there are various resources which you can take a look at online which will give you examples of questions to practice with.
You can also buy workbooks specifically designed to help you prepare, with practice questions in all areas.
For the numerical reasoning tests, try to do as much mental arithmetic as you can in your everyday life, for example adding up prices in your head when you’re shopping, instead of using a calculator.
Reading a little every day can really help to improve your reading speed and interpretation skills; pick up a book, a magazine or even read a few news articles online.
If you’ve successfully completed these tests online, the next step is to be invited to an airline assessment day.