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Volantes Technical Recruitment, on behalf of our long-standing business jet client have the permanent role of Production Planner available at their Bournemouth base.

The successful candidate will join a long established and respected forward-thinking company that has a proven pedigree in career development within the organisation.

The Production Planner will deliver the full life cycle planning process of aircraft maintenance input to achieve on time delivery of aircraft events. In order to ensure both customer satisfaction and business needs are met, the role will require working in partnership with the customer and wider internal teams including customer service and engineering on a daily basis, whilst producing accurate customer service reports.

Main Responsibilities:

• Develop and fully use operational processes to ensure efficient operational performance
• Customer service and client contact – point of contact for the customer and the interface between our engineering team and the customer’s on-site representative
• Pre-input planning, work pack generation, check progression and work pack closure process
• Control of completed work order and Certification documents, ensuring that these are closed accurately, billed, and delivered to the customer to the required KPI
• Ensuring that our customers’ requirements are understood and that our engineering response is planned, co-ordinated and executed in an efficient manner
• Liaise/engage with customers daily providing daily status reports on aircraft serviceability
• Liaise/engage with local operational teams to ensure smooth running of the department
• Participate in the quality audit programme and ensuring audit closure actions are developed and implemented
• Reporting of all SMS/Quality issues
• Perform other sections duties related to their position as directed by the line manager
• Provide briefings for engineering departmental management on a regular basis
• Support the Quality & Safety team regarding their duties to ensure all processes and department tasks are fulfilled

Skills, Qualifications and Experience required:

Essential

• Experience of production/maintenance planning, ideally within an engineering environment
• A proven track record of flexibility, teamwork, and adaptability to changing environments
• As an integral and important part of the clients group you should have both strong verbal and written communication skills and be competent using IT
• Desirable
• Knowledge of aircraft maintenance and operations standards and practices
• Experience working within a business aviation environment
• Experience working directly with customer representatives

In addition to a Competitive Salary, our client will offer you:

• Competitive Group Pension Scheme
• Comprehensive Life Assurance *
• Comprehensive Income Protection *
• Comprehensive Travel Insurance *
• Comprehensive Private Healthcare (after successful passing of probation) *
• Free Car Parking
• 2 Paid Volunteering Days each calendar year (subject to line manager approval)
• Investment in Training, Qualifications and Professional Development