Position: Trainee Customer Service Executive Location: Delhi Qualification: Graduate Age: 20 - 25 Years Experience From: 0 Years - 6 Months Experience To: 2 Years - 0 Months Key Requirement for the Position Effective Communication Skills – verbal and written Proficient 2. Typing Speed/Computer Proficiency Proficient 3. Should possess pleasing personality Proficient 4.Ability to adjust to various Shift timings
Job Description Deals with passenger enquiries about flight departures and arrivals 2. Issuance of tickets to the passenger after confirming their reservations 3. Issuance of Boarding Cards to bonafide passengers after validating their photo ID 4. Tagging their baggage to the correct destination after noting down the correct baggage weight 5. Adheres to the standard allowances given for passengers’ Check in Baggage and charging excess baggage tax from passengers for baggage exceeding the standard allowance 6.