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about 1 year ago
Cambodia Angkor Air
Location: Cambodia
Job type: Permanent
Sector: Operations
Category: Airport Customer Service Jobs
Job Announcement

Cambodia Angkor Air needs to recruit a new employee, who meets the following terms and conditions:

Position
Ticketing and Reservation Executive

Term
Full Time

Sex and Nationality
Male/Female Cambodian

Qualification
Bachelor Degree

Foreign Language
English preference

Work Location
Phnom Penh

Number of recruitment
2

Job Description

Handling following tasks at BOC:

* Handling walk in passenger

* Handling request from agents

* Handling the request from passenger via telephone

* Handling SC and preflight check

Responsibilities

* Booking and issuing tickets for walk in passengers

* Booking and issue Group tickets for agents. And also FIT tickets in case agent request

* Making daily sales report for BOC counter sales.

* Answer telephone from passengers concerning booking, schedule, services, FFP...

* Support agents for Fare calculations, refund, rebook, reroute, exchange tickets...

* Support agents for Web Portal

* Handling SC and preflight check

* Making weekly plan and submit weekly task management report

* Performing other related duties as assigned by Director of BOC

* Maintaining compliance with all company policies and procedures

Job Requirements

* Bachelor Degree.

* Fluent in English communication (writing, speaking, and reading). English certificate (intermediate level at least) is required.

* Excellence in interpersonal, team work and communication skill

* Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customer.

* Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service

* Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Interested candidates should please send a CV and covering letter via the Apply button above.

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