Reporting to the Recruiter, the Telephone Interviewer will be a vital part of our Volume Recruitment team supporting on the delivery of our seasonal volume recruitment campaigns and making sure all candidates are progressed through our eRecruitment system in a timely manner. Through effective telephone interviewing and/or candidate management you will be responsible for ensuring a high quality of candidate and maximum attendance at interviews and assessment events. Our Volume Recruitment team is growing and we are currently recruiting for two permanent and one fixed term telephone interviewer to join us.
In this fast paced role, you will support across multiple high volume campaigns, responsible for interviewing candidates or making sure the campaign is running smoothly through completion of essential administrative tasks (checking mailboxes and responding to queries, updating candidate statuses on our eRecruitment system, checking and uploading relevant documentation). You will interview candidates who have applied for our volume campaigns over the phone to assess their suitability and be accountable for managing communication with the candidate up to and during the onboarding stages and make sure our eRecruitment system (Kenexa) is updated accurately to reflect the conversations held. You will also be responsible for providing information and feedback to candidates and ultimately ensuring we provide a fantastic candidate experience to everyone who applies to be part of Jet2.com and Jet2holidays.
The successful candidate will be proactive, with a 'can do' attitude, happy to take responsibility for their areas and in delivering a great candidate experience every time. You will have experience of speaking to customers over the phone in a fast paced, customer focused environment and will ideally have agency or in-house experience of telephone interviewing and recruiting for volume campaigns. Experience of using an eRecruitment system (Applicant Tracking System) would be advantageous but full training will be provided. You must demonstrate a conscientious approach, possess strong typing skills and be a supportive and flexible member of the Team.
In return, we offer a competitive salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
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overview<p>We fly our own scheduled services, flights for our package tour operator Jet2holidays, and charter flights for other airlines. We also operate cargo-only flights on behalf of the Royal Mail on our 'quick change' aircraft, to help deliver the first class post.</p>