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2 months ago
Southwest Airlines
Location: Dallas
Job type: Permanent
Sector: IT & Communications
Category: Project Manager Jobs

Technology - Project Specialist Intern - Summer 2019

Post Begin Date

3 days ago(3/18/2019 10:33 AM)

Requisition ID






Employment Type





We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.



Directly supports Technology Leadership with communications to approx. 4000 Team Members within Southwest Airlines.

Quickly and accurately writes, ghostwrites, edits, and proofreads Company documents for Leadership within established timeframes in accordance with style guides.

Plays a supporting role in updating Southwest’s Technology internal communications and intranet content.

Collaborates with multimedia for Technology meetings and events.

Prioritizes multiple projects under tight deadlines.

Takes initiative to drive communication-related projects, often with little direction.

Takes initiative to research and suggest new ways to better current communication channels within the department.

Communicates with Leaders, Co-workers, and Customers respectfully and professionally.

May perform other similar job duties as directed by Employee’s Leaders.

Must be able to meet any physical ability requirements listed on this description.



High School Diploma, GED or equivalent education required.

Must be at least 18 years of age.

Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.


Bachelor's Degree in Communications, Journalism, Business, or related field preferred.


Communications related work experience preferred (part-time jobs, internships, etc).

Writing experience preferred (school newsletter, business, or creative).

Experience writing Press Releases.

Experience with Editing Communications preferred.

Excellent oral and written communication skills required.

Speech-writing experience a plus.

Event planning experience a plus.

Public speaking skills and/or experience a plus.


Ability to support and coordinate large format meetings and events. (AV setup, calendaring, logistics, surveys, etc.)

Ability to work in a fast-paced environment, multi-task and effectively prioritize assignments (including ad hoc).

Provide creative/innovative ideas on improving communication delivery methods (e.g., channels, etc.).

Highly proficient in Word and PowerPoint tools.

Strong organization skills.

Proficient knowledge of project processes, problem management tools and procedure

Proficient knowledge of MS Project and MS Office Suite.

Understanding of the interplay between technology applications and systems infrastructure.

Understands the impact a specific application has on operational and business functions.

Strong Customer Service and Team orientation.

Demonstrates and employs active listening skills.

Maintains composure under pressure and accurately assesses problem situations.

Completes tasks by scheduled completion date.

Reorders job priorities as needed.

Demonstrates emerging Leadership skills to give direction and maintain positive relationships with internal Customers.

Must be able to comply with Company attendance standards as described in established guidelines.


Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.

Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

Southwest Airlines is an Equal Opportunity Employer.

Please be prepared to provide the following information (if requested):


Unofficial transcript.

“Why Southwest Airlines” essay (Length determined by author).

Letters of Recommendation.

Time Commitment:

Full-time – 40 hours/week.


$15 hourly + flight privileges.

This position is located in Dallas, Texas at the Southwest Airlines Headquarters building.

All students must apply online at careers.southwestair.com

Southwest Airlines is an Equal Opportunity Employer.

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