4 months ago
Create, change or revise airplane and/or equipment maintenance publications using a variety of automated research tools and authoring systems. Analyzes complex engineering designs and design changes to determine maintenance/repair/retrofit requirements, procedures and instructions. Influenc1es product designs and processes to ensure supportability and maintainability. Develops fault isolation procedures and techniques that guide endusers to identify, trouble-shoot and repair system faults.
Degree in Engineering classification (or equivalent) is preferred but not required or 5-7 years' experience in related discipline.
Prior technical writing experience plus any combination of the following is preferred: Airplane maintenance publications: FAA or EASA maintenance licenses, i.e. FAA Airframe and Power Plant license. Hands-on aircraft maintenance experience. FAA/EASA Flight Certification Direct experience authoring Boeing Commercial Airplane technical Manuals.
Equipment maintenance publications: Hands-on Military Vehicle/Equipment maintenance experience. Knowledge of Military publications.
SKILLS AND ATTRIBUTES:
Completely understands and applies job practices, techniques, standards, principles, theories, and concepts. Possesses general knowledge of other related disciplines.
Strong PC skills with high proficiency in Windows and Microsoft Office products functionality.
Proficiency in Structured Authoring Systems and other job related Tools.
Ability to learn new applications quickly.
Ability to prioritize for maximum productivity for multiple projects.
Ability to define and document processes as required.
Ability to identify potential issues, analyze and recommend improvements and alternate solutions.
Ability to follow written and verbal instructions.
Good verbal and written communication skills.
Good organizational skills.
Proven reasoning, analytical abilities and mechanical aptitude.
Locate source data from the applicable files and systems.
Perform detailed analysis and interpretation of source data and make corrections as appropriate.
Perform production roles as assigned.
Follows desktop procedures, publications standards and government/customer specifications for authoring.
When required, programs documents for multiple SGML outputs by applying applicability rules within the structure of the text (e.g., BEAR & eMod).
Determines proper effectivity and applicability for each authoring job.
Verify information and check for discrepancies. *Make changes as required.
Marks up illustrations and submits using established procedures.
Performs a thorough self-check of authored material.
Meet production and quality standards.
Uses effective communication to work through problems and ensures timely delivery of authoring tasks.
Meet assigned schedules and deadlines.
Provides technical solutions to a wide range of difficult problems.
Creates system theory descriptions of operations of any scope and complexity by analyzing product designs and engineering principles to provide understanding of technical systems and components to ensure product reliability and safety.
*Develops and provides technical solutions of any scope and complexity to customers to optimize their operations, resolve emergent needs and regulatory compliance issues. Researches, analyzes, and develops new maintenance solutions based on design review and analysis of recurring product support data utilizing engineering expertise.
*Develops maintenance, repair & retrofit procedures and techniques of any scope and complexity that guide end-users to change, maintain and restore product into usable condition. Utilizes engineering data knowledge, maintenance operational knowledge and pertinent regulations that guarantee product reliability, safety and efficiency.
*Provides engineering judgment and expertise to independently develop maintenance, repair & retrofit procedures and techniques that guide end-users to maintain and restore product into usable condition.
Utilizes engineering data knowledge, maintenance operational knowledge and pertinent regulations that guarantee product reliability, safety and efficiency.
*Influences product designs, processes and initiatives of moderate scope and complexity for new and recurring product development programs to ensure supportability/maintainability. Provides recommendations through the use of design principles, engineering specifications, regulatory requirements and maintenance operations requirements.
*Validate maintenance procedures & service bulletins and provide technical assistance at customer facilities.
With general guidance from an assigned Technical Lead or Supervisor, may be asked to evaluate jobs to determine the degree of difficulty.
Provides functional and technical guidance to less experienced staff.
Foresees problems early and works to minimize their impact on the authoring tasks.
*Develops solutions that are imaginative, thorough, practicable, and consistent with organization objectives.
Perform Q.A role as assigned.
Assist in developing trainees in all roles and processes.
Participates in the implementation of lean principles and technologies to support business unit initiatives and execution.
Follows directions for routine work under minimal supervision; receives detailed instructions for specific assignments.
Under minimal supervision, be technically responsible and accountable for assigned work.
Works under general direction.
Understands and can effectively communicate ISO processes to company, customer, ISO auditors and representatives.
Builds long-term relationships with customers.
Other duties as assigned.
May be asked to travel on behalf of the department.