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about 1 year ago
Location: Madrid
Job type: Permanent
Sector: Operations
Category: Analyst Jobs

The International Air Transport Association (IATA) is the trade association for the world’s airlines, representing some 240 airlines or 84% of total air traffic. We support many areas of aviation activity and help formulate industry policy on critical aviation issues. IATA’s mission is to represent, lead, and serve the airline industry.
We help airlines to operate safely, securely, efficiently, and economically under clearly defined rules. Professional support is provided to all industry stakeholders with a wide range of products and expert services.
To protect the airlines’ money IATA Settlement Systems are designed to securely facilitate and simplify the selling, reporting and remitting process of IATA Accredited Agents and to improve financial control and cash flow for the Airlines. The systems cover settlement of passenger sales from Travel Agents (Billing and Settlement Plan -BSP) and settlement of cargo sales from Cargo Agents and Freight Forwarders (Cargo Account Settlement Systems -CASS). IATA’s Regional Office for Europe based in Madrid processes over 90 Billion USD of ticket sales per year under the Remittance & Settlement functionality. This is in brief how it works:
- IATA receives the money from Agents and holds it in trust on behalf of the Airlines until it pays/settles to them.
- This money is held by IATA, but it is the Airlines’ property and accordingly we have to maintain full control and explain every movement.
- Such process is secured through partnering with banks all over the region and selecting them according to specific criteria.

IATA automated the process with the highest level of technology. IRIS (IATA Remittance and Settlement Integrated Solution) is designed to manage secured financial transactions from travel agents to airlines. IATA also offers the Airlines another form of service through IATA Currency Clearing Services (ICCS). ICCS is the global cash management service that enables airline Treasurers to centrally control and repatriate their world-wide sales funds.

One of IATA most important priorities for 2014, set by the association’s Board of Governors, is to “Ensure that 99.96% of funds processed in the IATA Settlement Systems (ISS) are settled on time.”

If you are ready to help us achieve this challenging objective to Protect the Airlines’ Money, you want to build a career in the aviation environment, you embrace our corporate values and if you are eager to contribute to our success, you may have what it takes to work for IATA.

While at present we may not have a vacancy in our Remittance and Settlement team in Madrid, if you submit your profile to join the IATA Talent Pool you may be contacted in the future for undergoing our interview process and should a position be opened you can be considered for this opportunity.

Join our permanent talent pool for Remittance and Settlement Europe today!

Reporting to the Manager, Remittance and Settlement (R&S), the incumbent is responsible for supporting the administration and reconciliation of all receipts, payables and receivables, and for all daily movements.


Support the R&S process by performing matching activities, handling adjustments and post-billing disputes;
Download agents and airline’s billing, perform basic sanity checks and highlight any issues;
Perform detailed matching activities with different criteria such as agent code, agent name or billing amount;
Prepare agent remittance files by reconciling opening, movement and closing balances;
Monitor bank statements on daily basis and follow up on discrepancies as required;
Prepare detailed Bank Reconciliation, reconcile Accounts Receivable & Accounts Payable and identify any suspense amount and take proper actions for aged items;
Prepare airlines transfer requests;
Ensure timely submissions of files and timely processing as per scheduled calendar;
Maintain proper communication with all stakeholders, Filed Offices and other divisions;
Manage day to day Shared Centre Operations according to IATA standards, rules and procedures;
Assist with any other tasks as assigned by the Manager, R&S.

Qualifications and Skills

University degree preferably in Accounting, Finance or a business related field;
3 years’ experience in a business support function, preferably in a multicultural/commercial environment;
Ability to work effectively in a dynamic, fast-paced and highly demanding environment while meeting tight deadlines;
Ability to set priorities, work with speed with a strong customer focus and a high level of energy and drive;
Excellent IT skills including MS office, especially Excel;
Excellent communications skills in English (written and spoken);
In addition, proficiency in one of the following languages is a must: French, German, Dutch, Italian, Spanish, Portuguese, Swedish, Danish, Finnish, Norwegian, Latvian, Lithuanian, Estonian, Polish, Czech, Slovakian, Hungarian, Croatian, Slovenian, Serbian, Macedonian, Albanian, Romanian, Bulgarian, Greek, Russian, Kazakh, Turkmen, Georgian, Azeri, Ukrainian, Turkish or Hebrew.


At the heart of IATA are our Values and Behaviors. We all have different personalities, styles and areas of expertise, but you’ll recognize us by the consistent way we act and behave in line with our Values and Behaviors. We are looking for people who bring them to life in everything they do – they are:

* Act with integrity and uphold our standards

* Think strategically in support of the global big picture

* Partner and manage to create high performing teams

* Putting people first by acting with a simple human touch

Here at IATA we are proud of being a Diverse & Inclusive Organization – we have people from all over the world working in our offices, and we extend this to our recruiting practices. We are a meritocratic organization and an equal opportunity employer.

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