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28 days ago
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Studio Operations Specialist


Alaska Airlines
Location: Seattle
Job type: Permanent
Sector: Operations
Category: Coordinator Jobs
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REPORTS TO

Director of Brand Activation

ALASKA AIRLINES' STORY

Alaska Airlines is one of the most respected names in aviation and flies throughout its namesake state and the Lower 48, as well as to Hawaii, Canada, Mexico and Costa Rica. Our roots date to 1932 and are symbolized by the Alaska Native painted on the tails of our aircraft. Guided by what we call the "Alaska Spirit", we pride ourselves on providing a lifeline to remote communities while delivering renowned service to everyone we fly. This commitment has brought us national and international recognition. We've been honored with a variety of awards by readers of Travel + Leisure, Conde Nast Traveler, USA Today and others. Alaska, with Virgin America, is the premier airline for people on the West Coast, and together with its sister carrier Horizon Air, flies to more than 115 destinations. The two airlines are subsidiaries of Alaska Air Group Inc. (NYSE:ALK) with annual revenues exceeding $7 billion.

POSITION INFORMATION

Role Summary
This role works in support of the Studio Operations Manager, to manage projects by determining allocation of resources, supporting the design team, and by tracking production and internal input within the Creative Studio. This role uses established processes to manage campaigns.

Scope & Complexity
As an individual contributor role, this position provides quality assurance and system support activities to ensure the operation for projects in the Creative Studio perform to customers' expectations.

Key Duties

*

Production

*

Leads campaign projects using the processes and systems put in place by the Studio Ops Manager.

*

Utilizes system software to manage campaigns, and to ensure timely production. Provides system support activities to support the Creative Studio. Works with different departments to ensure collaboration in system development and use.

*

Translates requests into a Project Brief. Provides timely responses to requestors to assess projects, define objectives, scope and identify resources, timeline, and other needs.

*

Develops project plans and schedules that support customer needs. Works with customers and business units to define the objectives, scope, and project deliverables. Identifies opportunities to expedite project delivery or reduce cost.

*

Responsible for real-time communication through every phase of the project from inquiry/request to final deliverable.

*

Communication

*

Maintains status of requests for transparency and reporting. Monitors cost to make sure projects are within budget.

*

Creates content for marketing campaigns and builds customer communications.

*

Works effectively with internal and external groups to ensure successful completion of programs and projects.

*

Schedules all meetings and reviews, takes clear and concise notes in all meetings. Communicates follow-ups.

*

Monitors production flow of assigned work and identifies opportunities for process improvements. Identifies any possible timeline issues along with recommended actions for correction.

Job-Specific Experience, Education & Skills
Required

*

A minimum of 3 years of experience in production within a creative studio, agency or in-house team

*

Demonstrated project management experience

*

Excellent communication skills (e.g., verbal, written, and listening).

*

Demonstrated aptitude towards problem identification, resolution and comprehension and interpretation of technical procedures.

*

Strong attention to detail, with the ability to multi-task and follow-through to completion.

*

High school diploma or equivalent is required.

*

Minimum age of 18.

*

Must be authorized to work in the U.S.

Preferred

* A Bachelor of Arts or Science degree with a focus in Marketing, project management, or related field

Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

THE LOCATION

The location for this position is in Seattle, Washington

OUR CULTURE - ALASKA AIRLINES

For eligible employees, our company offers a unique total rewards package that few companies can match, including insurance coverage for medical, dental and vision care, 401(k) retirement savings plans, monthly and annual incentive bonus plans, time off and a generous employee travel program. Our values reflect who we are at work and in our communities: Own Safety, Do the Right Thing, Be Kind-Hearted, Deliver Performance, and Be Remarkable. Alaska Airlines also fosters a diverse and inclusive culture and is an Equal Opportunity Employer.

POSTING INFORMATION

Please apply on or before:

A few helpful tips when applying -

Before applying, we recommend that you clear your browsing history including your temporary internet files and disable pop-up blockers. You can accomplish this by going to the Tools tab.

Gather your paperwork, including your work history, resume etc. - before you apply to the position.

If you would like to include a cover letter, add it as your first page to your resume. Your resume is part of your application and unique to each position you apply to.

Once in the application, be sure to use the links provided to return to the previous page if needed. The back button is not compatible with our system.

Alaska Airlines and Horizon Air do not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law.

Alaska Airlines y Horizon Air no toleran discriminacion o acoso en base a raza, color, credo, religion, origen nacional, estatus migratorio de residencia o ciudadania, edad, sexo, orientacion sexual, identidad de genero o expresion, estado civil, discapacidad, estado veterano protegido, informacion genetica o cualquier otra base protegida por la legislacion aplicable. Empleados o aspirantes que indaguen, discutan o revelen su compensacion o la remuneracion de otros empleados o aspirantes tambien estan protegidos por ley.

Job ID: 32934

Location: Seattle, WA

Full/Part Time: Full-Time

Regular/Temporary: Regular
REPORTS TO

Director of Brand Activation

ALASKA AIRLINES' STORY

Alaska Airlines is one of the most respected names in aviation and flies throughout its namesake state and the Lower 48, as well as to Hawaii, Canada, Mexico and Costa Rica. Our roots date to 1932 and are symbolized by the Alaska Native painted on the tails of our aircraft. Guided by what we call the "Alaska Spirit", we pride ourselves on providing a lifeline to remote communities while delivering renowned service to everyone we fly. This commitment has brought us national and international recognition. We've been honored with a variety of awards by readers of Travel + Leisure, Conde Nast Traveler, USA Today and others. Alaska, with Virgin America, is the premier airline for people on the West Coast, and together with its sister carrier Horizon Air, flies to more than 115 destinations. The two airlines are subsidiaries of Alaska Air Group Inc. (NYSE:ALK) with annual revenues exceeding $7 billion.

POSITION INFORMATION

Role Summary
This role works in support of the Studio Operations Manager, to manage projects by determining allocation of resources, supporting the design team, and by tracking production and internal input within the Creative Studio. This role uses established processes to manage campaigns.

Scope & Complexity
As an individual contributor role, this position provides quality assurance and system support activities to ensure the operation for projects in the Creative Studio perform to customers' expectations.

Key Duties

*

Production

*

Leads campaign projects using the processes and systems put in place by the Studio Ops Manager.

*

Utilizes system software to manage campaigns, and to ensure timely production. Provides system support activities to support the Creative Studio. Works with different departments to ensure collaboration in system development and use.

*

Translates requests into a Project Brief. Provides timely responses to requestors to assess projects, define objectives, scope and identify resources, timeline, and other needs.

*

Develops project plans and schedules that support customer needs. Works with customers and business units to define the objectives, scope, and project deliverables. Identifies opportunities to expedite project delivery or reduce cost.

*

Responsible for real-time communication through every phase of the project from inquiry/request to final deliverable.

*

Communication

*

Maintains status of requests for transparency and reporting. Monitors cost to make sure projects are within budget.

*

Creates content for marketing campaigns and builds customer communications.

*

Works effectively with internal and external groups to ensure successful completion of programs and projects.

*

Schedules all meetings and reviews, takes clear and concise notes in all meetings. Communicates follow-ups.

*

Monitors production flow of assigned work and identifies opportunities for process improvements. Identifies any possible timeline issues along with recommended actions for correction.

Job-Specific Experience, Education & Skills
Required

*

A minimum of 3 years of experience in production within a creative studio, agency or in-house team

*

Demonstrated project management experience

*

Excellent communication skills (e.g., verbal, written, and listening).

*

Demonstrated aptitude towards problem identification, resolution and comprehension and interpretation of technical procedures.

*

Strong attention to detail, with the ability to multi-task and follow-through to completion.

*

High school diploma or equivalent is required.

*

Minimum age of 18.

*

Must be authorized to work in the U.S.

Preferred

* A Bachelor of Arts or Science degree with a focus in Marketing, project management, or related field

Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

THE LOCATION

The location for this position is in Seattle, Washington

OUR CULTURE - ALASKA AIRLINES

For eligible employees, our company offers a unique total rewards package that few companies can match, including insurance coverage for medical, dental and vision care, 401(k) retirement savings plans, monthly and annual incentive bonus plans, time off and a generous employee travel program. Our values reflect who we are at work and in our communities: Own Safety, Do the Right Thing, Be Kind-Hearted, Deliver Performance, and Be Remarkable. Alaska Airlines also fosters a diverse and inclusive culture and is an Equal Opportunity Employer.

POSTING INFORMATION

Please apply on or before:

A few helpful tips when applying -

Before applying, we recommend that you clear your browsing history including your temporary internet files and disable pop-up blockers. You can accomplish this by going to the Tools tab.

Gather your paperwork, including your work history, resume etc. - before you apply to the position.

If you would like to include a cover letter, add it as your first page to your resume. Your resume is part of your application and unique to each position you apply to.

Once in the application, be sure to use the links provided to return to the previous page if needed. The back button is not compatible with our system.

Alaska Airlines and Horizon Air do not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law.

Alaska Airlines y Horizon Air no toleran discriminacion o acoso en base a raza, color, credo, religion, origen nacional, estatus migratorio de residencia o ciudadania, edad, sexo, orientacion sexual, identidad de genero o expresion, estado civil, discapacidad, estado veterano protegido, informacion genetica o cualquier otra base protegida por la legislacion aplicable. Empleados o aspirantes que indaguen, discutan o revelen su compensacion o la remuneracion de otros empleados o aspirantes tambien estan protegidos por ley.

Job ID: 32934

Location: Seattle, WA

Full/Part Time: Full-Time

Regular/Temporary: Regular

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