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2 months ago
Southwest Airlines
Location: Dallas
Job type: Permanent
Sector: IT & Communications
Category: Engineers Jobs

Sr Software Engineer

Post Begin Date

2 days ago(3/12/2019 2:18 PM)

Requisition ID






Employment Type

Regular Full-Time




We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.


Design, write program code, test, document, and implement functionally appropriately, technically sound, and well-integrated application systems in accordance with Customer requirements, and organizational methodologies and standards. Respond to production problems and implement immediate resolution efforts across technology areas.


Project / Team Information

* The Mosaic project is one of the most exciting, visible projects in Technology and will be replacing the legacy Tech Ops systems which manage the maintenance of the Southwest fleet of aircraft.
* This Tech Lead would be in a highly visible role Leading an effort to implement a mission critical cloud-based solution in Amazon Web Services (AWS) that has recently gotten underway
* The Team working to deliver this cloud solution is comprised of 3 pods, 3 Tech Leads, Solution Architects, Architects, Developers and Analysts – approximately 50 people in total

Technical Expertise:

* Effectively applies knowledge and skills of software development and testing to solve a range of problems.
* Partners with other Technology Teammembers to provide advice or solutions within his or her area of expertise.
* Keeps informed about current developments within his or her area of expertise.

Analytical Expertise:

* Proactively identifies problems, performs root cause analysis, investigates information, performs impact analysis; formulates and executes plans to develop solutions.
* Identifies strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
* Understands and can estimate effort and value for solutions
* Understands at a broad level how technology platforms/architectures are applied to automated business solutions.

Systems Development Engineering:

* Facilitate or complete Analysis, design, and programming of viable solutions to high complexity business problems according to user specifications.
* Develop or approve detail program specifications.
* Partner with Enterprise Architecture to evaluate and recommend emerging technologies, and influence technical designs.

Testing / Deliverable Quality:

* Participate in system and acceptance testing.
* Ensure that systems are functionally appropriate, technically sound, and well integrated.
* Test and implement system and enhancements using techniques that preserve system integrity.

Production Support:

* Responsible for immediate response to production program issues.

Task Management:

* Sets up or follows established procedures and standards to ensure high quality and quantity of work.
* Understand dependency identification processes in technology work, verifies information and carefully reviews and checks the accuracy of own work.
* Establishes or follows prioritization processes to drive work and has a sense of urgency about getting work completed.
* Looks for and seizes opportunities to do more or to do things better.
* Analyze and resolve multiple complex problems without direction.
* Research and recommend alternative actions for problem resolution.
* Employ productivity aids in all aspects of assignments.
* Highly organized and self-directed.


* Appropriately shares ideas and information with others.
* Practices attentive and active listening.
* Ensures that regular and consistent communications take place.
* Expresses ideas clearly and concisely in writing.
* Expresses oneself clearly in conversation and interaction with others.
* Must be able to meet any physical ability requirements listed on this description.
* May perform other job duties as directed by Employee’s Leaders.



* High School Diploma, GED or equivalent education required.
* Must be at least 18 years of age.
* Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.


* BS, Business, Engineering, Computer Science, or Information Systems, or equivalent formal training required.


* Minimum of 5 years work experience as a Software Engineer or equivalent role required.
* 5+ years of working in an Agile/Scrum experience preferred
* 3+ years as a Tech Lead preferred
* Experience with Amazon Web Services preferred
* Experience with CloudFormation or other infrastructure as code scripting preferred
* Experience managing nearshore and/or offshore development teams preferred
* Experience with message driven architectures or distributed computing preferred.
* Experience with No SQL data stores preferred
* Experience with application in-memory caches, distributed or local preferred.
* Experience closely collaborating with other Tech Leads, Solution Architects and Architects, Developers, Analysts, Testers, etc preferred
* Experience building XML APIs as well as REST-based APIs preferred.
* Strong SQL skills and experience with Oracle or Postgres preferred.
* Hands on experience with Java and Spring preferred.
* Experience with AWS cloud technology preferred.
* Experience with JPA preferred.
* Experience with JSON and React or Angular preferred.
* Experience with Microservices architecture preferred.
* Airline or travel industry software experience preferred.
* Experience with Jenkins or Gradle preferred.
* Experience doing Test Driven Development Agile Engineering preferred.
* Experience in a WebLogic and Tomcat application server environment preferred.
* Experience with an ALM tools Jira, Rally, VersionOne, etc preferred.
* Experience with Continuous Integration tool chains Jenkins, SonarCube, etc preferred


* May be asked on occasions to lift and/or pull weights loads of approx. 20 lbs. on a periodic basis.
* May require extended work hours per Leaders' request.
* May be asked to climb, bend, kneel, crawl, and stoop on a periodic basis.


Core Knowledge:

* Advanced knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience.
* Advanced knowledge of at least one required programming language.

Critical Skills:

* Excellent partnering, communication, and negotiation skills in working with various Technology or partner Teams.
* Able to analyze large, complex, and vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations.
* Able to work effectively in a strong Customer service / team oriented environment.
* Able to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work. Able to mentor others to do the same.
* Able to prioritize effectively.
* Able to develop, present and effectively communicate ideas and strategies to a variety of audiences.
* Able to teach and mentor others concerning technical and business subjects.
* Able to manage ambiguity in a positive manner.


* Limited travel with potential for increased/decreased travel based upon Technology Department needs.
* Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.
* Must be able to comply with Company attendance standards as described in established guidelines.
* Must be a U.S. citizen or have authorization to work in the United States by the Immigration Reform Act of 1986.

Southwest Airlines is an Equal Opportunity Employer.

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