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5 months ago
Rockwell Collins
Location: Cedar Rapids
Job type: Permanent
Sector: Manufacturing
Category: Technician Jobs
Requisition ID: 15087

Collins Aerospace is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Created in 2018 by bringing together Rockwell Collins and UTC Aerospace Systems, Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Our Avionics team advances aviation electronics and information management solutions for commercial and military customers across the world. That means we’re helping passengers reach their destination safely. We’re connecting aircraft operators, airports, rail and critical infrastructure with intelligent data service solutions that keep passengers, flight crews and militaries connected and informed. And we’re providing industry-leading fire protection and safety systems that our customers can count on when it matters most. Are you ready to learn from the most knowledgeable experts in the industry, develop the technologies of tomorrow and reach new heights in your career? Join our Avionics team today.

Job Summary

Collins Aerospace Avionics Concepts, Practices, and Tools (CPT) organization is seeking a Software Technician with a passion for problem solving and satisfying customers through the delivery of improvements to the global engineering ecosystem that provide compelling gains to the consistency, efficiency, and productivity of product development efforts across the enterprise.

CPT is at the forefront of providing state-of-the-art solutions that dramatically increases Collins Aerospace Avionics Engineering productivity and effectivity. Our recognized success has been based on the friendly, informal, and highly-cooperative team environment we’ve put in place, as well as across-the-board depth of talent. Employing some of the most talented, dedicated people on the planet is not by chance. People from all over the globe choose Collins Aerospace as the place to build a rewarding career, while helping create and deliver communications, integration, and engineering solutions that our global customers demand so that our world keeps moving and stays connected. It’s an exciting time to become a part of our team. Join us and discover how high your career can soar at Collins Aerospace.

Job Responsibilities

The successful candidate will have many of the following skills/experience:

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Open, clear, and accurate communication

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Engagement with cross-functional teams

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Consistent acquisition of new skills

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Critical thinking and the execution of good judgement

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Maintaining a service attitude

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Demonstrating troubleshooting/problem-solving skills

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Working well with others

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Good organizational skills

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Ability to coordinate multiple tasks and support activities, while balancing priorities and schedules

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Strong computer skills

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Desire and willingness to commit to continued learning and education

Responsibilities include:

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Utilizing the support request system to receive, diagnose, and resolve issues for internal tool users

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Managing the support request backlog

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Coordinating support priorities with other team members to ensure timely resolution of issues

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Engaging and teaming with other roles within the team to fully resolve complex issues

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Performing releases of new versions of tools

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Authoring and editing wiki articles to increase the value and accuracy of the tools knowledge base

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Gathering and processing metrics, and performing other related duties as required

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Delivering tool-related training and demonstrations to increase awareness and understanding within the user community

Basic Qualifications

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Associates degree in appropriate discipline or three years of related experience.

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Three years of experience with providing customer support

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U.S. Citizen or permanent resident

At Collins Aerospace, we believe a solid work-life balance creates a healthy lifestyle and inspires creativity and innovation. We value our people and invest in their development, growth and success at our company by providing development opportunities through Collins Aerospace University, networking, mentoring, and tuition reimbursement.

And that’s just for starters.

Some of our competitive benefits package includes:

* Medical, dental, and vision insurance

* Three weeks of vacation for newly hired employees

* Company-paid winter holiday shutdown for most locations

* Generous 401(k) plan that matches 62.5 percent of the first 8 percent of eligible compensation you contribute (or 5 percent if you save 8 percent)

* An Incentive Pay Plan based upon company performance

* Tuition reimbursement

* And more

Interested yet? Apply now and embark on your next worthwhile adventure!

Collins Aerospace is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, gender, sexual orientation, gender identity, disability, protected veteran status or any other protected status.

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