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Senior Technical Services Engineer - C Ops

Cathay Pacific
Hong Kong
Full time
5 days ago

Title: Senior Technical Services Engineer - Cabin Operations

Role Introduction


Reports to: Technical Services Manager – Cabin Operations

Departments: ENG - Engineering

Engineering’s role is focused on reassurance, keeping our people and our customer’s safe, ensuring that in every aspect of our operation we have industry leading performance and that our various fleet programmes are delivering to plan, budget and specification. Engineering’s ambition is to be one of the world’s highest performing, customer centric and progressive engineering teams.

The role of the Senior Technical Services Engineer – Cabin Operations is to deliver operational excellence in support of the airline’s vision to become one of the world’s greatest service brands by ensuring the Cathay Pacific Fleet is safe, compliant, reliable, on-time and defect-free.

Key Responsibilities


The Technical Services section is responsible for Engineering activities related to the airworthiness, safety, reliability, operational disruption and commercial cost effectiveness of all aircraft types operated by Cathay Pacific Airways and its customer airlines.

Responsible for:

  • Delivery of top passenger aircraft cabin condition meeting company cabin metrics targets.
  • Driving continuous improvement, processes and procedures.
  • Cabin defect management and overseeing cabin operations and maintenance.
  • Managing cabin TCP vendors, maintenance and service provider relationships to ensure they effectively support the Engineering Vision and Goals.
  • Keeping abreast of industry best practice ideas and developments - adopting these where appropriate

Using Reliability Centred Maintenance Philosophy to:

  • Ensure an efficient and effective cabin maintenance programme that is safe, compliant and consistently achieves optimal levels of cabin condition at the lowest cost, 
  • Managing operational key drivers and KPI’s,
  • Managing the cabin condition standard and maintenance programme’s effectiveness
  • Deliver a high quality cabin product.



  • Minimum 6 years' experience in Engineering role.
  • Degree in Engineering or aerospace discipline or an equivalent professional qualification.
  • Strong aviation engineering knowledge and operational experience, preferably in Cabin Interiors or Avionics/In-Flight Entertainment and connectivity or cabin maintenance or planning role.
  • Strong supplier management experience.
  • Strong communication and interpersonal skills, able to interact and influence across Engineering sections, OEM’s, other operators, industry experts and regulators

Appication Deadline: 24 Jul 2024

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.


Cathay Pacific

company Size
10001+ Employees
Founding year

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