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6 months ago
Delta Air Lines
Location: Atlanta
Job type: Permanent
Sector: Business & Administration
Category: Supervisors Jobs
Delta IT is on a journey to becoming the best IT organization in the airline industry, a journey of transformation. We are changing the way we do business from top to bottom as we strive to create meaningful and innovative solutions and are looking for team members to help us realize our vision.

You, our Delta employees are thinkers, doers, innovators. We are proactive. We are collaborative. We deliver impact to our customers. Lets continue on our transformation journey in becoming a world-class IT organization while continually working at the world's best airline!

We're seeking an experienced Scrum Master to join our crew team in a highly collaborative, fluid and creative development structure. Our ideal candidate has a passion for Agile/Scrum practices, a hunger to take on challenging and exciting projects as well as an unrelenting drive to improve products, tools and processes.

Provides overall guidance for scrum teams to adhere to Agile principles and practices. Arrange, facilitate and schedule meetings, demos and decision-making processes to ensure that the proper adaptation process is in use. This includes sprint team backlog grooming estimating and sizing effort, release planning, sprint planning, daily stand-ups and retrospective.
Assessing the Scrum Maturity of the teams and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
Works across stakeholders and teams to continuously improve. Drive delivery and continuous improvement by utilizing feedback and metrics to identify areas of opportunity.
Participate in Scrum of Scrums forum and assist the team with SAFe practices.
Oversee scrum process and coach the teams; facilitate transparency, inspection, and adaption.
Empower the Scrum Teams, and shield the Scrum Teams from outside influences and distractions.
Manage interdependencies between agile teams.
Maintain an exceptional level of customer focus centered on integrity and transparency.
Work with the Product Owners to support short and long-term release planning, and to keep work backlog health and prepared for execution.
Foster close cooperation across all team members; encourage cross-training and team support.
Build a trusting and safe environment where problems may be raised without fear of reprisal.
SAFe Agile certification / knowledge is a plus.
Expert user of Atlassian apps; Jira, Confluence.


The Scrum Master position requires a Bachelor's degree in Computer Science or a related discipline. Minimum 7 years in-depth experience in the IT and a minimum 4 years' experience as SCRUM Master; Certified SCRUM Master.

Experience successfully delivering solutions on an aggressive schedule.
Experience in business analysis, product/project management, or product development.
Experience working with dynamic, highly collaborative teams, requiring close consultation and coordination.
Experience using leading Scrum/Agile tools.
Lead meetings; keep team members focused and facilitate groups to reach timely consensus.
Detect when a process is in trouble; draft impact analysis; propose and implement resolution.
Listen to the customers; respond to their needs in a manner that provides added value.
Provide the highest quality services which meet the needs and requirements of all customers.
Committed to continuous improvement through empowerment and servant leadership.

Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Cultivates Innovation: Creating new and better ways for the organization to be successful
Drives Results: Consistently achieving results, even under tough circumstances
Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective.
Perseverance: Pursues everything with energy, drive and a need to finish; seldom gives up before finishing, especially in the face of resistance or setback.

Minimum travel is required


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