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4 months ago
Jet2.com
Salary: Excellent
Location: Spain
Job type: Contract
Contact: Jet2.com
Sector: Leisure/Hospitality/Travel
Category: Middle Managers Jobs, Senior Manager Jobs

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we have a great opportunity for a Resort Flight Check In Manager to join our Team in Fuerteventura on a Full Time Fixed Term contract. This role will be will responsible for the day to day management and operational performance of the customer baggage and flight check-in process between Resort and the Airport in accordance with Company policy and relevant legislation.

Reporting to the Regional Manager - Jet2holidays, the Resort Flight check-In Manager will be responsible for:

  • Leading the customer facing Resort Flight Check-In Teams.
  • The On Time Performance of our Resort Flight Check-In Service
  • Delivering the highest standards of customer service.
  • Ensuring the Jet2holidays Resort Flight Check In procedures and logistics are handled in accordance with all legal and Company requirements.
  • Management of colleague rosters and reporting all payroll information accurately and in a timely manner.
  • Management of our local office and attendance at weekly meetings with hoteliers, agents and airport staff.

The successful candidate will:

  • Have genuine passion for delivering excellent customer service.
  • Have proven experience in a managerial role with a solid background in leading and motivating teams in a customer environment.
  • Fluent in English and Spanish.
  • Preferably have a full driving licence and your own vehicle

Previous experience within the Airline or Travel industry is desirable, although this is not essential.

In return for delighting our customers, we offer

  • In return we offer:
  • Competitive salary
  • Positions available across Europe
  • Excellent training and support to develop your career with Jet2.com
  • Fully paid training
  • Free uniform
  • Rosters given in advance
  • Monthly 1-1 and coaching sessions

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