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Location:
Salary band:
£25k - £30k
Job type:
Permanent
Sector:
Airport
Experience:
Any or N/A
Business sector:
Both
Contact:
Not Specified

Job Purpose  

 

The Regional Training Services Manager will create a strong link between the operation and the overall training services function. Driving standards, quality and compliance between sites and working closely with key stakeholders within allocated region; The Regional Training Services Manager will build strong relationships with airport training managers, co-ordinators, officers, department managers and station managers, as well as effective management of third-party training suppliers.


 
The ideal applicant will:
  • Be an excellent trainer and leader
  • Be able to inspire and motivate
  • Have good planning, presentation, time and project management skills
  • Be professional, ethical and persuasive
  • Be strategic, analytical, critical and creative
  • Have extensive knowledge and expertise in training and instructional methods
  • Being able to utilize presentation, computer and software applications or equipment
  • Being innovative and a visionary
  • Be able to showcase training programmes designed and implemented successfully

Job Responsibilities

  • To develop, coach and mentor training employees
  • To support and deliver technical and developmental training as required
  • Ensure training activities are planned and carried out in each location to avoid non-compliance and skills shortage
  • Conduct a training needs analysis (TNA) as required
  • Assist or Lead in the planning and design of new training programmes as identified
  • To evaluate training programs, measure success and implement changes where necessary
  • Maintain strong relationships with learning and recruitment partners, ensuring standards are met
  • Provide Internal Quality Assurance for internal or externally accredited programmes as necessary
The list is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local customer requirements.

Qualifications and Competencies 

  • Minimum of 4 GCSE’s grade A -C including English and Math’s (or equivalent)
  • Minimum of 2 years’ experience working in a training related role
  • Experience managing and/or coordinating training activities
  • Minimum Level 3 training or teaching qualification (e.g. PTLLS, CLDP etc.)
  • Hold a full UK Driving Licence (or acceptable equivalent)
  • Ability to regularly travel between Swissport sites, with overnight stays when required
  • Good knowledge of written and spoken English and ability to communicate effectively
  • Good practical knowledge of Microsoft Office (Word/Excel/PowerPoint and Outlook) 
  •  Proven experience in all areas of the training cycle
  • Excellent people and presentation skills, able to lead a training group by personal, professional example and motivate and develop staff to deliver the designated service.
  • Good working knowledge of the Airline industry, the key customers and airline product

Desirable

  • Hold a Level 3 (or above) Management Qualification
  • Experience managing a team, coaching and mentoring others
  • Experience delivering both technical and soft skills training
  • A member of a training, teaching or industry related professional body (e.g. IfL, CIPD etc.)
  • An in depth understanding of Return on Investment and Kirkpatrick evaluation principles
  • Evidence of Continuous Professional Development (CPD)
Swissport is an equal opportunities employer, for further information on this, please visit javascript:void(0);.

Job Purpose  

 

The Regional Training Services Manager will create a strong link between the operation and the overall training services function. Driving standards, quality and compliance between sites and working closely with key stakeholders within allocated region; The Regional Training Services Manager will build strong relationships with airport training managers, co-ordinators, officers, department managers and station managers, as well as effective management of third-party training suppliers.


 
The ideal applicant will:
  • Be an excellent trainer and leader
  • Be able to inspire and motivate
  • Have good planning, presentation, time and project management skills
  • Be professional, ethical and persuasive
  • Be strategic, analytical, critical and creative
  • Have extensive knowledge and expertise in training and instructional methods
  • Being able to utilize presentation, computer and software applications or equipment
  • Being innovative and a visionary
  • Be able to showcase training programmes designed and implemented successfully

Job Responsibilities

  • To develop, coach and mentor training employees
  • To support and deliver technical and developmental training as required
  • Ensure training activities are planned and carried out in each location to avoid non-compliance and skills shortage
  • Conduct a training needs analysis (TNA) as required
  • Assist or Lead in the planning and design of new training programmes as identified
  • To evaluate training programs, measure success and implement changes where necessary
  • Maintain strong relationships with learning and recruitment partners, ensuring standards are met
  • Provide Internal Quality Assurance for internal or externally accredited programmes as necessary
The list is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local customer requirements.

Qualifications and Competencies 

  • Minimum of 4 GCSE’s grade A -C including English and Math’s (or equivalent)
  • Minimum of 2 years’ experience working in a training related role
  • Experience managing and/or coordinating training activities
  • Minimum Level 3 training or teaching qualification (e.g. PTLLS, CLDP etc.)
  • Hold a full UK Driving Licence (or acceptable equivalent)
  • Ability to regularly travel between Swissport sites, with overnight stays when required
  • Good knowledge of written and spoken English and ability to communicate effectively
  • Good practical knowledge of Microsoft Office (Word/Excel/PowerPoint and Outlook) 
  •  Proven experience in all areas of the training cycle
  • Excellent people and presentation skills, able to lead a training group by personal, professional example and motivate and develop staff to deliver the designated service.
  • Good working knowledge of the Airline industry, the key customers and airline product

Desirable

  • Hold a Level 3 (or above) Management Qualification
  • Experience managing a team, coaching and mentoring others
  • Experience delivering both technical and soft skills training
  • A member of a training, teaching or industry related professional body (e.g. IfL, CIPD etc.)
  • An in depth understanding of Return on Investment and Kirkpatrick evaluation principles
  • Evidence of Continuous Professional Development (CPD)
Swissport is an equal opportunities employer, for further information on this, please visit javascript:void(0);.

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