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Quality Assurance Manager (Aviation) - MIA

Miami, Miami-Dade County, Florida
Full time
249 days ago

Job Title: Quality Assurance Manager - MIA

Location: Miami, FL

About FEAM:

FEAM is the MRO leader in aircraft line maintenance engineering in the U.S. FEAM leads the line maintenance industry with advanced aircraft repair capabilities, a wide line station network and vast approvals for all current and next-generation aircraft to include B787 and A350 aircraft. FEAM places special emphasis on technical training, uncompromising quality controls, and continuous improvement principles. With these effective measures in place, FEAM delivers best in innovative technical services for all commercial aircraft operators.

FEAM Aircraft Maintenance/Engineering is currently seeking an experienced Quality Assurance Manager to join our Miami, FL team. We pride ourselves on consistently exceeding our customers’ expectations and creating lifelong relationships with our clientele.   

The Quality Assurance Manager reports to the Director of Quality and will assist in ensuring all regulatory requirements, customer, and FEAM procedures are complied with by FEAM operational employees. 

  Job Duties:

  • Serves as a liaison to government entities, customers, and other contractors as necessary.
  • At direction of leadership, responds to any government agency request or inquiry on behalf of the operation.
  • Be on call to provide regulatory guidance to the Tech Ops Leadership Team overseeing AOG and Major Repair & Recovery activities. 
  • Work closely with the Contracts and Business Development to develop and revise customer agreements, ensuring applicable regulatory compliance is addressed.
  • Monitor updates to federal and international regulatory requirements. 
  • Assist in reviewing and updating procedures of the Repair Station / Quality Control Manual 
  • Review and update Supplemental Manuals and Standard Operating Procedures as applicable.
  • Act as point of contact for customers, FAA, NAA, and other regulatory agency inquires or audits of the company records or facilities.
  • Assist with oversight of the company internal/external audit and surveillance program as defined in the Repair Station/Quality Control Manual and other Company policies and procedures.
  • Identify systemic problems with respect to policies and procedures and report deficiencies.
  • Initiate and coordinate investigations, audits, corrective actions and continuous improvement activities.
  • Review audit findings and investigation reports to ensure root cause and root cause corrections are properly identified and addressed. 
  • Will monitor the maintenance operation on a random basis to ensure the proper procedures and paperwork are being utilized.
  • Review internal and external audit checklists for scope, depth and relevance to regulatory and industry requirements. Amend or create checklist as necessary.
  • Analyzes and performs trend analysis on regulatory correspondence and audit items.
  • Maintain and present timely and accurate metrics for identified quality KPIs. 
  • Provide recommendations to management for process improvements. 
  • Perform Safety Risk Analysis functions as applicable.
  • Actively drive and support the company’s QMS, SMS and assist the Director of Quality in matters related to the quality program, policies and procedures.
  • Performs other duties as assigned. 

 Minimum Qualifications:

  • Minimum of three (5) years with aviation quality assurance and regulatory compliance in aviation.
  • Thorough knowledge of 14 CFR Part 145, 121 and EASA regulations.
  • Excellent communication skills, both written and verbal.

 Preferred Qualifications: 

  • FAA A&P Certificate preferred.
  • Possess a high degree of proficiency with MS office products (including Word, Excel, PowerPoint, and SharePoint) 
  • Strong technical writing skills. 
  • Detail oriented and can work in a fast-paced environment with constantly shifting priorities.
  • Ability to work independently in a team environment. 
  • Must have strong organizational skills and the ability to set and meet deadlines.

 Compensation and Benefits:

FEAM Aero, in addition to a good working environment and competitive pay, it is FEAM’s policy to provide a combination of supplemental benefits to all eligible full-time employees. FEAM offers Medical, Dental, and Vision Plans. Vacation and sick time, short and long-term disability, accidental insurance, supplemental life, FSA (Flexible Spending Account), and Critical Illness Insurance.

FEAM is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability, sex, marital status, pregnancy, military or veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws.  

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