3 months ago
This position is responsible for assisting in and directing the investigation and resolution of quality related supplier, production, manufacturing, and design-related problems, and act as the customer’s advocate when customers have detected quality problems. May be assigned to specific product line(s) for focused product and project support.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Respond to day-to-day design, production, and customer quality issues related to production lines.
Resolve production problems associated with process errors, non-conforming parts, and design problems
Determines quality improvement parameters by identifying statistical methods relevant to manufacturing processes.
Establishes statistical confidence by identifying sample size and acceptable error; determining levels of confidence.
Develops experiments by applying full and fractional factorial techniques.
Develops sampling plans by applying attribute, variable, and sequential sampling methods.
Maintains statistical process controls by applying demerit/unit, zone charting, x2 charts for distributions and individual-medial/range for multi stream processes.
Analyzes data by completing hypothesis, normal distribution, and process capability analysis tests.
Prepares reports by collecting, analyzing, and summarizing data; making recommendations.
Contributes to team effort by accomplishing related results as needed.
Interface with all aspects of Purchasing, Manufacturing Engineering, Product and Sustaining Engineering, and Production Inventory Control in the performance of their assigned tasks.
Monitor self-release of products, first article and PPAP preparation.
Reviews manufacturing instructions for completeness, correctness and comprehension by assembly personnel. Audits processes performed by assembly personnel relative to methods, tools and ability to follow manufacturing instructions
Responsible for the internal and external supplier audits and corrective action system including compliance verifications, documentation, and follow-up.
Assists in insuring quality assurance specifications are met by engineering, manufacturing and other involved functions.
Intervene on behalf of the customer to ensure their ultimate satisfaction with quality issues.
Maintain records of investigation and resolution in accordance with procedures.
Perform special tests as required by the quality assurance manager. Develops and assists in implementing testing procedures and in analyzing and interpreting test results
Assists with the application and monitoring of established inspection procedures and methods. Complies, tabulates and summarizes data for analysis and prepares and offers constructive input relative to variables and deviations from prescribed standards of quality
Conducts laboratory evaluations and analysis prepares reports and makes recommendations.
Utilize MRP/ERP software for data collection and incident resolution.
Maintain all quality mandated statistical systems
Assist in the maintenance of the quality system as directed by the quality manager.
Review, support, and complete RMA’s, including root cause analysis, developing corrective action, and turnaround in an efficient and timely manner.
Attend various trainings as required
SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES:
Bachelor’s degree in related engineering field (ME, EE, IE)
3-5 years’ minimum experience in a manufacturing environment required; experience with electromechanical devices a strong positive.
Must be able to effectively communicate technical concepts, problems, and ideas to various levels within the organization.
Must be proficient in reading and understanding various technical documents such as blueprints, material specification sheets, etc.
Knowledge of AS9100, ISO 9001, FAA, and MIL standards required.
Broad knowledge in materials and material evaluation required.
Must have working knowledge of Lean and Six Sigma tools – DMAIC problem solving, PPAP, DFMEA, DOE, SPC, GR&R, CPk, APQP, etc.
Competency using simple and complex mechanical instruments (e.g. drop gauge, force gauge, calipers and indicators) required.
Must have a working knowledge of common industry specifications, standards, and handbooks
Must be able to work independently and within a team environment.
This position is located within a manufacturing facility. While performing duties of this job, the employee is frequently exposed to moving mechanical parts and vibration. The employee is occasionally exposed to risk of electrical shock. The noise level within the work environment is usually moderate.
This position requires the ability to lift 20-50 lbs. occasionally, 10-25 lbs. frequently, and up to 10 lbs. constantly.
This position requires good manual dexterity and visual acuity.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.