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3 months ago
Jet2.com
Salary: Good
Location: Spain
Job type: Contract
Contact: Jet2.com
Sector: Leisure/Hospitality/Travel
Category: Customer Service Jobs

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we have some great opportunities for Passenger Service Agents to join our Resort Flight Check-In Team in Resort on part-time Fixed Term contracts. This role will work as part of our Team on early shift mornings, afternoons or on a split-shift basis Monday to Sunday.

Reporting to the Resort Flight Check-In Duty Manager, the Passenger Service Agent in Resort will be responsible for:

  • Providing a warm and friendly welcome
  • Responsible for providing all our customers with an excellent check in service in the hotels
  • Offering additional discounts to our customers on their next flights with Jet2.com
  • Ensure adherence to safety regulations, promoting the safety first culture
  • Providing our customers with clear instructions on their next steps once they arrive at the airport
  • Delivering fantastic customer service
  • Preparing next day's resort routes
The successful candidate will:
  • Have a genuine passion for delivering excellent customer service
  • Be fluent in English with a good understanding of Spanish
  • Have the right to work in the location that you are applying for
  • Preferably have a full driving licence and your own vehicle
Previous experience within the Airline or Travel industry is desirable, although this is not essential.

In return we offer:
  • Competitive salary
  • Positions available across Europe
  • Excellent training and support to develop your career with Jet2.com
  • Comprehensive training
  • Free uniform
  • Rosters given in advance
  • Monthly 1-1's and coaching sessions
  • Great team spirit and atmosphere
  • The chance to make a real difference to our customers holiday

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