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6 months ago
Jet2.com
Salary: Good
Location: Spain
Job type: Contract
Contact: Jet2.com
Sector: Leisure
Category: Customer Service Jobs

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we have some great opportunities for Passenger Service Agents to join our Resort Flight Check-In Team in Resort on part-time Fixed Term contracts. This role will work as part of our Team on early shift mornings, afternoons or on a split-shift basis Monday to Sunday.

Reporting to the Resort Flight Check-In Supervisor, the Passenger Service Agent in Resort will be responsible for:

  • Providing a warm and friendly welcome
  • Responsible for providing all our customers with an excellent check in service in the hotels
  • Offering additional discounts to our customers on their next flights with Jet2.com
  • Ensure adherence to safety regulations, promoting the safety first culture
  • Providing our customers with clear instructions on their next steps once they arrive at the airport
  • Delivering fantastic customer service
  • Preparing next day's resort routes


The successful candidate will:
  • Have a genuine passion for delivering excellent customer service
  • Be fluent in English with a good understanding of Spanish
  • Have the right to work in the location that you are applying for

Previous experience within the Airline or Travel industry is desirable, although this is not essential.

In return we offer:
  • Competitive salary
  • Positions available across Europe
  • Excellent training and support to develop your career with Jet2.com
  • Comprehensive training
  • Free uniform
  • Rosters given in advance
  • Monthly 1-1's and coaching sessions
  • Great team spirit and atmosphere
  • The chance to make a real difference to our customers holiday


This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Ground Operations jet2hols


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