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5 months ago
CAE Parc Aviation
Salary: Market related
Location: London
Job type: Permanent
Contact: Sarah Sheil
Category: Controller Jobs

On behalf of our Client, CAE Parc Aviation are looking to recruit an experienced Operations Controller to be based at London Heathrow Airport. This is a fantastic opportunity for a professional to come in and hit the ground running.  The company is looking for an individual who is proactive and adaptable to a changing environment and can help support change.

Qualifications and Experience Required

  • Ability to communicate at all levels
  • Good customer service skills
  • A polite and friendly manner
  • Strong efficiency and punctuality
  • A working knowledge of Microsoft office
  • Good organisational skills
  • A minimum of 12 months previous experience in a similar role

Main Duties

The Duty Operations Controller is responsible to the Operations Control Manager for:

  • To provide flight watch cover to ensure an efficient and safe operation with consideration to all operational factors
  • Conduct daily operations update briefings to all departments, with inputs for crewing and MCC
  • Providing detailed handover to oncoming OCC controller at shift changeover
  • Responsible for activating key operational procedures, for example, Emergency Response Plan  
  • Close liaison with maintenance control regarding aircraft serviceability and advise all concerned of any cargo limitations due MEL restrictions
  • Close liaison with contacts to discuss schedule changes and optimise crew utilisation to minimise any delays caused by schedule disruption
  • To obtain necessary ATC/airport slots and make schedule adjustments as required
  • Check each flight to confirm arrangements are in place for: permits, airport slots, handling, catering, customs arrangements
  • Prior to each flight check NOTAMS, weather, operational flight plan, sector payload, aircraft performance limitations, ATC restrictions -   make any adjustments to the planned flight as necessary and inform crew
  • Create crew brief for each flight to include, but not limited to: operational flight plan, NOTAMs, weather information, NAT tracks (as applicable), crew briefing trip sheet containing details of crew/schedule/permits/handling/fuel/cargo details/Gen Decs/NOTOC/other information as applicable  
  • Ensure electronic customs/immigrations (APIS) submissions are made for flights to/from USA/Canada
  • Provide flight details to all concerned (internal departments/outstations/customers) and provide updates for schedule changes
  • Oversight of crewing to ensure all flights are operated in accordance with Company EASA FTL scheme.
  • Co-ordinate with the crewing team to ensure day-to-day changes are captured, overseeing crew rescheduling, delayed reporting, changes to transport arrangements, hotel accommodation etc
  • Updating of flight programme in Company operations system (ASL) as required and checking data entry is made for each flight (manual or via ACARS)
  • Monitoring flight delays and recording agreed delay codes as necessary
  • Giving guidance of aircraft and crew availability for charter enquiries and preparation of ad-hoc charters including liaison with all departments to confirm arrangements and arranging schedule/permits/handling/fuel/credit facilities once flight is confirmed.

Should you meet the above criteria and wish to apply for this exciting opportunity, please forward a copy of your CV to sarah.mcdonald@cae.com.

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