6 months ago
Reporting to the Country Manager, Colombia with a dotted line to the Regional Director, Safety and Flight Operations (SFO) Americas, the incumbent will have primary accountability within SFO for enhancing airline operational safety and helping to facilitate the implementation of IATA Safety and Flight Operations objectives in the Country. The incumbent will work closely with other IATA divisions and strategic industry stakeholders like but not limited to Government Authorities, Airport operators international agencies including International civil Aviation Organizations (ICAO) as well with Member and Non-member Airlines.
Directly support the creation of new initiatives to enhance safety and efficiency;
Promote industry best practices to help establish operational requirements and regional policies within the framework of IATA’s global safety, operations and where appropriate security policies;
Work closely with IATA member and non-member airlines operating in the Country in resolving technical and operational issues; act on their behalf with the counterpart authorities;
Assist with the Implementation of the IATA Safety Program including the IATA Operational Safety Audit (IOSA) and Enhanced IOSA Program;
Together with IATA’s Regional Office of the Americas, drive the implementation of the Country’s Safety Strategic Improvement Action Plan and the Air Traffic Management/ Communication Navigation Surveillance (ATM)/CNS initiatives resulting from the IATA RCG (Regional Coordination Group);
Maintain a high level of knowledge and expertise in all specialist areas covered by the Country Office to provide industry leadership.
Qualifications and Skills
Technical Knowledge/Skills, Aptitude Essential Desirable
Minimum 7 years' experience in airline operations X
Experience in ATM/CNS (Air Traffic Management/Communication Navigation Surveillance) and Air traffic services X
Ability to communicate efficiently, to interact comfortably with senior management and to summarize key issues with tact and diplomacy X
Good understanding of ICAO and the Country’s Civil Aviation Commission’s processes X
Good knowledge of MS Office tools and IT related matters, including presentational software X
Proven ability in research, reporting and presentation skills X
Experience in flight operations will be an asset X
Experience in implementing IOSA and / or as an IOSA Auditor will be an asset X
Embrace IATA’s Brand Values; X
Ability to work as a strong team player in a dynamic, multi-cultural, fast paced and highly demanding environment while being organized to deliver on tight deadlines and productivity metrics; X
Ability to set priorities and work with a high level of drive, energy and speed with a strong customer focus on proactive problem solving, conflict resolution, continuous follow-up, and client retention; X
Excellent interpersonal skills and ability to communicate effectively with internal/ external stakeholders at all levels from different cultures and backgrounds with a strong sense of Customer Service ethics according to IATA's corporate philosophy; X
Since IATA is servicing customers and members throughout the Americas' region candidates must be willing to work in dedicated shifts, possibly on weekends or official public holidays. Compensation applies in accordance with the local Conditions of Employment. X
Experience Specialized Essential Desirable
7 years 7 years of experience in the aviation, transport, travel, related and/or similar industry X
Education Essential Desirable
University degree in relevant disciplines, or equivalent technical standard or experience X
Certification(s) Essential Desirable
Languages Description Essential Desirable
English Excellent Proficiency both written and verbal X
French Excellent Proficiency both written and verbal X
Portuguese Excellent Proficiency both written and verbal X
Spanish Excellent Proficiency both written and verbal X
REQUIRED BEHAVIORAL COMPETENCIES:
Adaptability The ability to adapt to and work effectively within a variety of situations, and with various individuals or groups.
Business Acumen The understanding of the business, industry principles and overall performance, in terms of the finance and profitability measures. Ability to apply this understanding to achieve results and to increase the performance and profitability of the company.
Team Leading The ability to develop team spirit, co-operation and commitment within one’s own team by making goals and expectations clear, involving employees, and to stimulate the development of their personal capabilities.
Commitment to Quality Is constantly looking for way to challenge monitor and improve the quality of work and processes (by competing against a standard of excellence) taking initiatives and creating systems.
Problem Solving Develops and communicates ideas to solve complex issues. Interact positively with others to address misunderstandings and reach agreement. Keen to address a complex issues form various angles to understand the root cause.
At the heart of IATA are our Brand Values
We build standards through expertise
- We champion the global big picture
- We partner for mutual benefit
- We act with a simple human touch
At IATA we are proud of being a Diverse & Inclusive Organization – we have people from all over the world working in our offices, and we extend this to our recruiting practices. We are a meritocratic organization and an equal opportunity employer and a drug free workplace. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.
At the heart of IATA are our Values and Behaviors. We all have different personalities, styles and areas of expertise, but you’ll recognize us by the consistent way we act and behave in line with our Values and Behaviors. We are looking for people who bring them to life in everything they do – they are:
* Act with integrity and uphold our standards
* Think strategically in support of the global big picture
* Partner and manage to create high performing teams
* Putting people first by acting with a simple human touch
Here at IATA we are proud of being a Diverse & Inclusive Organization – we have people from all over the world working in our offices, and we extend this to our recruiting practices. We are a meritocratic organization and an equal opportunity employer.