Reporting to the Head of Airside Operation you will be responsible to lead and manage the Cabin Appearance Department to deliver exceptional cabin services. Monitoring quality standards of performance through a dedicated team of Cabin Appearance agents, the role will be key in making decisions for resourcing personnel, equipment and facilities whilst continuously exploring methods to improve ground service times, maintaining the highest standards of presentation and cleanliness.
You will play an active role in shaping strategic & tactical plans to improve the Cabin Appearance operational performance and position QAS as an innovative, best practice, people focused ground handling provider. This will include ensuring safety and security remain the highest priority through developing and delivering key strategic projects that will benefit the business.About You
To be considered for this role you must hold a Bachelors Degree or equivalent, and have a minimum of 8 years job related experience within the Airline, Airport or Ground Handling industry holding a managerial position.
It is essential that the successful candidates has strong knowledge of hub ground handling and cabin appearance with a decisive, collaborative leadership style demonstrating the highest standards of integrity, quality and respect. ,
You should have experience of dealing with Airisde/Ramp Operations, finance, HR, L&D, customer relations, supplier management and SGHA and RFP.
Only candidates with excellent communication and analytical skills, exposure working with large multi-cultural workforce and have the ability to delegate work, set clear direction and to deliver tasks within tight deadlines need apply