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4 days ago
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IT Business Relationship Specialist (Engineering)


Aerojet Rocketdyne
Location: Huntsville
Job type: Permanent
Sector: Operations
Category: Engineers Jobs
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IT Business Relationship Specialist (Engineering)

LocationUS-AL-Huntsville

Job ID
15338

Zip
35806

Category
Information Technology

Overview

Aerojet Rocketdyne is an innovative company delivering solutions that create value for its customers in the aerospace and defense markets. The company is a world-recognized aerospace and defense leader that provides propulsion and energetics to the space, missile defense and strategic systems, tactical systems and armaments areas, in support of domestic and international markets. Additional information about Aerojet Rocketdyne can be obtained by visiting our websites.

We are currently seeking a Business Relationship Management expert who will be responsible for building customer relationships and Information Technology (IT) capabilities that enable the business. This role will report to the Senior Director of Business Alignment and Integration. The candidate provides direction and guidance to business partners to enable the best IT solutions that meet the business needs. The position bridges the gap between business partners and technology solution providers.

The business area supported by this position focuses on Engineering. This Center of Excellence includes the following activities: performance management; affordability, metrics and reporting; compliance; logistics and property management; production planning. Strong business knowledge in these disciplines is required along with familiarity with various technologies including: ERP including Oracle eBS and Procurement; Master Scheduling; reporting/analytics including OBIEE; and others as required

We are seeking an IT Business Relationship Specialist for our Huntsville, AL office.

This position may be filled at the level posted or at the next higher level.

Essential Job Functions (Including % of Time for Each)

The successful individual will provide leadership and guidance by incorporating enterprise, business and vendor initiatives/needs within programs/projects; IT risk support, business-as-usual activities including support for issues and ad-hoc requests, functionality enablement, and managing vendor IT performance metrics. Identify and represent technological trends, leveraging potential impact on business strategies and objectives. Develop and maintain positive client relationships, coordinating with various functions to ensure IT requests are handled appropriately and efficiently. Coordinate with third-party partners, including IT outsourcing team, for IT support.

30% - Builds and maintains strong relationships with business partners and acts as a liaison between IT and the business partner
Maintains knowledge of multiple business functions and initiatives to identify where conflicts/synergies exist between technologies and business functions
Communicates business needs with IT to gain alignment between business needs and technical capabilities
Combines a general knowledge of multiple technology areas with knowledge of the targeted business function to define and document the business requirements

20% - Maintains ongoing operations through recurring IT services
Provides education and communication to partners with regards to IT services
Ensures alignment with IT solutions
Monitors that the IT solutions are meeting the partner’s expectations
Defines new services to support business needs

20% - Defines, prioritizes, and manages program and project initiatives
Promotes business projects and value to the IT leaders and community
Leads in the development of business cases requiring IT-based solutions
Gathers high-level business requirements and defines scope during initial discovery by conducting meetings/interviews, and facilitating large group/cross-functional sessions with partners
Tracks ROI for business initiatives including cost, benefits, and risk

10% - Assists with metrics and reporting
Assists in the development of metrics used to track value delivery
Refines SLAs based on business need
Provides details on cost, value, and opportunity to optimize IT spend (initiatives and support services)

10% - Supports vendor relationships
Establishes initial vendor relationships and maintains a forward-looking view of vendor direction
Interfaces with vendors to understand whether vendor products will meet business requirements
Develops, shares, and leverages best practices across IT

10% - Maintains strategy and architecture
Participates in development of business strategic planning and leads IT strategic planning
Maintains up-to-date awareness of the current and future directions of the industry and associated technologies, and, where appropriate, makes recommendations for implementation of new/upgraded systems and technologies

Requirements

Bachelor's degree and nine (9 ) years of related experience; or 7 years and a Master's degree; or a PhD with 5 years’ experience; or equivalent combination of education and experience.

Specific to the Job Function

Analytical skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements
Facilitation skills to lead requirements elicitation workshops
Observational skills to validate data obtained via other techniques and expose new areas for elicitation
Organizational skills to work with the vast array of information gathered during elicitation and analysis and to cope with rapidly changing information
An understanding of contemporary requirements elicitation, analysis, specification, verification, and management practices and the ability to apply them in practice; familiarity with requirements engineering books and resources
An understanding of how to practice requirements engineering according to several software development life cycles in a team environment
Knowledge of product management concepts and how enterprise software products are positioned and developed
Application domain knowledge is a plus, to have credibility with user representatives and be able to work effectively with them

US Citizenship required. Must be able to obtain and maintain a U.S. Security Clearance at the appropriate level (U.S. Citizenship required). Must also be able to satisfy federal government requirements for access to government information, and having dual citizenship may preclude you from being able to meet this requirement.

Work Environment/Physical Requirements:

Employees in these positions must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; stamina to sit or stand and maintain attention to detail despite interruptions; may occasionally lift/carry/push/pull up to 25 pounds; may require occasional walking, climbing, stooping, crouching, and/or bending; and vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone. May require the ability to travel by air or auto. May require the use of personal protective equipment such as safety glasses, safety shoes, and shop coat. These positions may be expected to work varying shifts and hours to ensure successful operation of activities in the organization.

Need help finding the right job?

We can recommend jobs specifically for you!Click here to get started.

We consider the consistent demonstration of positive, cooperative, self-motivated, courteous and professional behavior to be an essential function of every position. While different positions have different primary areas of responsibility and technical expertise, everyone needs to work as a team, and we expect all employees to contribute as necessary to get the job done.

Unless otherwise stated in the requirements section of an individual job listing, our positions require U.S. Citizenship, U.S. Permanent Residency, or other status as a U.S. Person as defined by 8 USC 1324b(a)(3).
IT Business Relationship Specialist (Engineering)

LocationUS-AL-Huntsville

Job ID
15338

Zip
35806

Category
Information Technology

Overview

Aerojet Rocketdyne is an innovative company delivering solutions that create value for its customers in the aerospace and defense markets. The company is a world-recognized aerospace and defense leader that provides propulsion and energetics to the space, missile defense and strategic systems, tactical systems and armaments areas, in support of domestic and international markets. Additional information about Aerojet Rocketdyne can be obtained by visiting our websites.

We are currently seeking a Business Relationship Management expert who will be responsible for building customer relationships and Information Technology (IT) capabilities that enable the business. This role will report to the Senior Director of Business Alignment and Integration. The candidate provides direction and guidance to business partners to enable the best IT solutions that meet the business needs. The position bridges the gap between business partners and technology solution providers.

The business area supported by this position focuses on Engineering. This Center of Excellence includes the following activities: performance management; affordability, metrics and reporting; compliance; logistics and property management; production planning. Strong business knowledge in these disciplines is required along with familiarity with various technologies including: ERP including Oracle eBS and Procurement; Master Scheduling; reporting/analytics including OBIEE; and others as required

We are seeking an IT Business Relationship Specialist for our Huntsville, AL office.

This position may be filled at the level posted or at the next higher level.

Essential Job Functions (Including % of Time for Each)

The successful individual will provide leadership and guidance by incorporating enterprise, business and vendor initiatives/needs within programs/projects; IT risk support, business-as-usual activities including support for issues and ad-hoc requests, functionality enablement, and managing vendor IT performance metrics. Identify and represent technological trends, leveraging potential impact on business strategies and objectives. Develop and maintain positive client relationships, coordinating with various functions to ensure IT requests are handled appropriately and efficiently. Coordinate with third-party partners, including IT outsourcing team, for IT support.

30% - Builds and maintains strong relationships with business partners and acts as a liaison between IT and the business partner
Maintains knowledge of multiple business functions and initiatives to identify where conflicts/synergies exist between technologies and business functions
Communicates business needs with IT to gain alignment between business needs and technical capabilities
Combines a general knowledge of multiple technology areas with knowledge of the targeted business function to define and document the business requirements

20% - Maintains ongoing operations through recurring IT services
Provides education and communication to partners with regards to IT services
Ensures alignment with IT solutions
Monitors that the IT solutions are meeting the partner’s expectations
Defines new services to support business needs

20% - Defines, prioritizes, and manages program and project initiatives
Promotes business projects and value to the IT leaders and community
Leads in the development of business cases requiring IT-based solutions
Gathers high-level business requirements and defines scope during initial discovery by conducting meetings/interviews, and facilitating large group/cross-functional sessions with partners
Tracks ROI for business initiatives including cost, benefits, and risk

10% - Assists with metrics and reporting
Assists in the development of metrics used to track value delivery
Refines SLAs based on business need
Provides details on cost, value, and opportunity to optimize IT spend (initiatives and support services)

10% - Supports vendor relationships
Establishes initial vendor relationships and maintains a forward-looking view of vendor direction
Interfaces with vendors to understand whether vendor products will meet business requirements
Develops, shares, and leverages best practices across IT

10% - Maintains strategy and architecture
Participates in development of business strategic planning and leads IT strategic planning
Maintains up-to-date awareness of the current and future directions of the industry and associated technologies, and, where appropriate, makes recommendations for implementation of new/upgraded systems and technologies

Requirements

Bachelor's degree and nine (9 ) years of related experience; or 7 years and a Master's degree; or a PhD with 5 years’ experience; or equivalent combination of education and experience.

Specific to the Job Function

Analytical skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements
Facilitation skills to lead requirements elicitation workshops
Observational skills to validate data obtained via other techniques and expose new areas for elicitation
Organizational skills to work with the vast array of information gathered during elicitation and analysis and to cope with rapidly changing information
An understanding of contemporary requirements elicitation, analysis, specification, verification, and management practices and the ability to apply them in practice; familiarity with requirements engineering books and resources
An understanding of how to practice requirements engineering according to several software development life cycles in a team environment
Knowledge of product management concepts and how enterprise software products are positioned and developed
Application domain knowledge is a plus, to have credibility with user representatives and be able to work effectively with them

US Citizenship required. Must be able to obtain and maintain a U.S. Security Clearance at the appropriate level (U.S. Citizenship required). Must also be able to satisfy federal government requirements for access to government information, and having dual citizenship may preclude you from being able to meet this requirement.

Work Environment/Physical Requirements:

Employees in these positions must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; stamina to sit or stand and maintain attention to detail despite interruptions; may occasionally lift/carry/push/pull up to 25 pounds; may require occasional walking, climbing, stooping, crouching, and/or bending; and vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone. May require the ability to travel by air or auto. May require the use of personal protective equipment such as safety glasses, safety shoes, and shop coat. These positions may be expected to work varying shifts and hours to ensure successful operation of activities in the organization.

Need help finding the right job?

We can recommend jobs specifically for you!Click here to get started.

We consider the consistent demonstration of positive, cooperative, self-motivated, courteous and professional behavior to be an essential function of every position. While different positions have different primary areas of responsibility and technical expertise, everyone needs to work as a team, and we expect all employees to contribute as necessary to get the job done.

Unless otherwise stated in the requirements section of an individual job listing, our positions require U.S. Citizenship, U.S. Permanent Residency, or other status as a U.S. Person as defined by 8 USC 1324b(a)(3).

Email me jobs relevant to my job search

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