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about 1 year ago
Salary: Competitive
Location: Asia
Job type: Permanent
Contact: Ashley Ewen
Sector: Flight Crew
Category: Senior Cabin Crew Jobs
Zenon Aviation have been commissioned by one of the Central Asia’s leading regional airlines to source an In-Flight Services Manager on a permanent or contract basis.

Reporting directly to the Director of Flight Operations and the Chief Executive Officer, the successful candidate will have the authority and is responsibly of managing and supervision of all cabin operations activities. 

Coupled with your exceptional knowledge of the cabin crew market, the successful candidate will be self-motivated and a tenacious team player who is looking to take the next step in your career and to be instrumental in the expansion of the business.


• Ensuring that safety standards are complied with at all times; 
• Suggesting and implementing relevant policy and; procedural changes to ensure legal and regulatory industry compliance
• Ensuring cabin operations are conducted in accordance with applicable to the airlines regulations and standards; 
• Supervising cabin crew administrative requirements, including record system; 
• Maintaining high cabin crew standards in aircraft operations; 
• Ensuring that all cabin crew are regularly trained and checked according to the Airline and Authority regulations; 
• Selecting and supervising cabin crew Instructors as required; 
• Coordinating with the Flight Operations Department on matters concerning modifications of technical/operational procedures; 
• Handling all aspects of check flights regarding cabin crew; 
• Providing an efficient safety information service, ensuring speedy promulgation of all information and assessing Cabin Crew’ reports for impact on safety; 
• Up-date the training syllabuses to meet the latest regulations.
• Is responsible for preparation, editing, dissemination and the revisions of Cabin Safety Operations Manual. 
• Follows up cabin crew flight performance from Cabin Crew Evaluation Forms and Reports. 
• Contributes to the development of educational material with regards to line standards. 
• Develops lines of communication with departments and individuals required to complete assigned duties. 
• Monitors crew health, welfare and morale, make recommendation on improvement programs. 
• Ensures that flight attendants receive the support and guidance necessary to deliver superior in-flight service resulting in customer satisfaction.

Qualifications and Skills 
• Ample experience in the field of cabin crew administration. 
• Candidates will be required to hold an IOSA Approval or well versed in Operational Safety Audits
• Excellent command of the used common language (English) 
• Strong Managerial skills. 
• Strong interpersonal skills and positive attitude. 
• Minimum six years Cabin Crew experience which shall include at least two years in a lead position (Senior/Purser Cabin Crew) 
• Solid background knowledge on cabin crew operational environment and standards related to service and safety operational. 
• Sound knowledge and understanding on Safety Management Systems (SMS), safety audit, safety & security regulatory compliance.

Should you be interested in applying for this position, please send your CV and Covering Letter to Ashley Ewen. Alternatively for a confidential call to discuss the role please call our office.

Zenon Recruitment Ltd is acting as an Employment Agency in regards to this vacancy.

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