The ILS role is a multi-faceted one involving the design & development, qualification, production, test, installation, training, initial in-service support and through life. There will also be the need for some national and international travel to liaise with equipment suppliers and customers.
ILS for EW systems.
ILS for potential customers of the equipment.
ILS for bids and proposals.
Develop ILS processes to ensure that the relevant requirements and ILS KPIs are being achieved
Perform detailed supportability analysis tasks.
Perform detailed availability, reliability and maintainability analysis tasks, including Failure Modes, Effects and Criticality Analysis (FMECA).
Produce and maintain ILS Plans (Integrated Support Plan, ILS Statement of Work and ILS element plans).
Produce and maintain ILS SOWs for subcontractors.
Manage subcontractor ILS deliverables.
Establish process for measuring and recording availability performance of equipment
Liaise with technical publications, training, safety and environmental functions.
Liaise with Technical Services organisation to establish In-Service Support (ISS) capability for the equipment.
Work as part of fully integrated project team.
Liaise with prime contractor and customer organisations.
Manage handover of ISS tasks to Support Manager.
Skills to undertake the complete range of tasks within the role
The ability to undertake all aspects of ILS
Ability to work within a team and on own depending on project and size of task
Ability to engage with external and internal customers in professional manner in person and by phone
Flexibility to work away from home on customer sites in UK and abroad, typically for a few days and occasionally be for longer periods of up to a one week
Able to write formal reports and meeting minutes, which can be used both internally and with customers
Able to use departmental tools to carry out the tasks required, Excel, Word, HEAT help desk and understand and interpret Project schedules
Ability to develop and maintain productive working relationships with colleagues including apprentices and stakeholders
Health and Safety legislation and related regulation and risk minimisation practices in house and at customer sites
Good communication skills
Ability to obtain SC clearance
Educational Vocational Qualifications
Degree level engineer preferred, but minimum HNC/HND engineering qualification with commensurate experience
Essential – extensive experience in all aspects of ILS (supportability analysis, AR&M analysis, planning and implementation of ISS).
Essential – understanding of CLS and availability-based ISS, performance metrics and KPIs
Essential – experience of airborne electronic equipment projects from both hardware and software viewpoint
Essential – experience of working with the military
Essential – experience of airworthiness requirements and regulations
Essential – experience within the defence industry or of working with defence contractors
Desirable – experience of Electronic Warfare (EW) equipment would be beneficial
Desirable – experience working to regulatory standards
Desirable – experience in the military, particularly with aircraft and avionics equipment
Desirable – experience of safety and environmental management
Desirable – understanding of project lifecycle management process