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3 months ago
Gate Gourmet
Location: UK
Job type: Permanent
Sector: HR & Recruitment
Category: Office Jobs
Job Summary

Using your strong background in employee relations and change management you will work collaboratively with the relevant internal stakeholders to provide a day-to-day HR service to the team and a HR business partnering service to line managers in a timely, practical and professional manner championing best practice in all areas of people processes that builds the reputation of gategroup as an employer of choice and effectively delivers to service level agreement standards.

Demonstrating a high level of customer service, you will lead, support and deliver on multiple projects encompassing all areas of the employee life cycle that will drive forward the business objectives and HR strategy including but not limited to change management programmes and HR continuous improvement projects as well as guiding managers through performance management, recruitment and development.

Utilising your ability to plan, organise and communicate effectively, you will engage with stakeholders of all levels maintaining effective relationships while working in fast paced and complex environment.

The role will be based in Ashford but requires the successful candidate to have the flexibility to work from any of our units based in Heathrow as and when dictated by business needs.

Main Duties and Responsibilities:


Qualifications and Experience:


Educated to a good level of secondary education (A level or equivalent); HR-related qualifications (eg.: CIPD level 3) and training in UK Labour Law are desirable but not essential

Work Experience:


Extensive experience of managing complex employee relations issues in HR Generalist role


Experience of managing change programmes (including TUPE) within a fast paced environment is ideal


Ability to evidence continual professional development in HR related subjects


Coaching, guiding and training managers on policy, procedure and best practice


Self-motivated yet with proven track record of working within a team in a fast paced diverse organization

Skills & Knowledge:


Statutory procedures and best practice in relation to managing employee relations cases


Delivering work of a high quality (in particular written communications) and implementing high standards in delivery


Process orientated/methodical


Good presentation and negotiation skills


Experienced at conflict resolution


Strong drive and emotional resilience


Project planning and delivery on time within budget


Fluency in English to mother tongue standard; Other European languages useful

Additional Information/Requirements:



Competitive Salary, Private Health Care + Statutory Benefits


gategroup Competencies Required to be Successful in the Job:

* Thinking

Information Search and analysis & problem resolution skills

* Engaging

Understanding others, Team Leadership and Developing People

* Inspiring

Influencing and building relationships, Motivating and Inspiring, Communicating effectively

* Achieving

Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

* We treat each other with respect and we act with integrity

* We communicate and keep each other informed

* We put our heads together to problem solve and deliver excellence as a team

* We have passion for our work and we pay attention to the little details

* We foster an environment of accountability, take responsibility for our actions and learn from our mistakes

* We do what we say we will do, when we say we are going to do it

* We care about our coworkers, always taking an opportunity to make someone’s day better

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. gategroup reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Candidates may be required to go through pre-employment drug screen, criminal check and/or airport fingerprinting.

gategroup – an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.

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