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Head of Flight Operations


WestJet
Location: Calgary
Job type: Permanent
Sector: Flight Crew
Category: Planner Jobs
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Life at Swoop.

When you work for Swoop, you’re a part of an entrepreneurial startup where nimble, bold, collaborative and digitally-focused are just a few of the words we use to summarize how we roll. Swoop is a wholly owned subsidiary of the WestJet Group (TSX: WJA) but make no mistake, we march to the beat of our own drum. At Swoop, our day-to-day operations are vastly different and deliberately separate, but carefully aligned to complement the big picture strategy of the group.

Posting Open Date: 03/29/2019

Posting Close Date: 04/11/2019 (Please note the posting will close at 11:59pm)

Job Title: Head of Operations

Overview:

The Head of Flight Operations is responsible for the oversight of all flight operations to include the safe and efficient operation of the airline, ensuring that safety and punctuality are not compromised while continually improving the airline’s cost base. Swoop has an ambitious growth plan, so the ability to cope with running an existing operation while strategically and practically planning for and implementing growth will be important. As this role is designated to develop into The Head of Operations role, it will initially report to the current Head of Operations, and once fully qualified to assume the role, will then directly report to the Swoop President.

The Head of Flight Operations is a key leadership role within Swoop’s organization. The successful candidate will initially assume the role of “Assistant Head of Flight Operations” and develop under the oversight and mentoring of the current Head of Flight Operations. With the approval of the Head of Flight Operations, the Assistant Head of Flight Operations will then submit their credentials to Transport Canada for review. The individual will undergo any pertinent examinations and/or interviews in order to become the Operations Manager post holder and transition into the Head of Flight Operations role. We anticipate this succession development and transition will take approximately 3-6 months. Swoop reserves the right to decline the transition if performance is not satisfactory.

Responsibilities Include:

* Lead the Operations departments (flight operations, inflight operations and maintenance) of a rapidly growing low-cost airline in a multi-base environment

* Work closely with President and other leaders to optimize the operations set-up to deliver a safe, efficient, and secure, high utilization airline within the low-cost model

* Through his/her direct reports - provision of aircraft, crews, support functions to satisfy network requirements and to provide a safe operation

* Responsible for maintaining Swoop’s Air Operator Certificate

* Maintenance and development of safety, security and quality procedures

* With the President, Revenue Generation and Finance leaders, develop and implement aircraft fleet strategy

* Develop and ensure achievement of operations budgets including close co-ordination of activity with other key functions where appropriate

* Operational sign-off on any new aircraft added to the fleet Oversee the development of flight schedules, workforce planning and aircraft ready states and responsible for dispatch;

* As required by the Canadian Aviation Regulations (CARs) the Head of Operations is the designated Operations Manager for the Company with direct control and responsibility for Company compliance with the CARs and the overall performance of Company Operations;

* Development and enforcement of company policies and for ensuring compliance with all laws, rules, and regulations governing flight and maintenance activities;

* Liaison with the regulatory authority on all matters concerning flight operations, including any variations to the Swoop’s Operator Certificate;

* Liaison with any external agencies which may affect Swoop operations;

Qualifications:

* Minimum 10 years Subpart 705 airline experience preferably in an operational role;

* Experience in an organization that has experienced rapid scale growth preferred;

* Minimum 3 years related supervisory experience with an operator of a commercial air service whose flight operations are similar in size and scope (Head of Department experience preferred);

* Track record of managing substantial people groups;

* Experience of developing, implementing and maintaining airline critical safety, security and quality procedures;

* Ability to meet Transport Canada requirements and vetting for Operations Manager position.

* Bachelor’s degree in aviation, logistics, or business preferred;

* Must be highly knowledgeable in applicable Canadian Aviation Regulations (CAR);

* Courses in airline operations are an added advantage.

Key Attributes:

* Self-starter with demonstrable leadership ability;

* Managerial skills including selection, coaching and counseling team members, evaluating performance, team building and administration and operational planning;

* Cost focused with proven experience of driving cost reduction and profit improvement;

* Strong communication skills (verbal & written) including an ability to interact and influence with all levels of the organization;

* Ability to work in a dynamic, fast paced environment;

* Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents;

* Ability to organize complex deliverables, demonstrating flexibility to fast changing circumstances;

* Strong organizational skills, ability to delegate responsibility, solve problems quickly and communicate clearly;

* Gets things done with strong multitasking, analytical and problem-solving skills;

* Works best as part of a team with strong interpersonal skills;

* Proven negotiation skills.

What about the Benjamin’s?

At Swoop, we’re committed to offering a fair and competitive total compensation package that starts with a solid base salary, and complemented by perks like performance based profit sharing, a company-matched share purchase plan, flexible group benefits and of course, flight privileges.

We celebrate differences and diversity.

Swoop is an equal-opportunity employer, and our workplace culture is one where diversity and differences are embraced, appreciated and celebrated. We do not discriminate based upon race, religion, colour, national or ethnic origin, sex, sexual orientation, gender, gender identity, gender expressions, transgender status, marital or family status, disability, age or convictions for which a pardon has been granted.
Life at Swoop.

When you work for Swoop, you’re a part of an entrepreneurial startup where nimble, bold, collaborative and digitally-focused are just a few of the words we use to summarize how we roll. Swoop is a wholly owned subsidiary of the WestJet Group (TSX: WJA) but make no mistake, we march to the beat of our own drum. At Swoop, our day-to-day operations are vastly different and deliberately separate, but carefully aligned to complement the big picture strategy of the group.

Posting Open Date: 03/29/2019

Posting Close Date: 04/11/2019 (Please note the posting will close at 11:59pm)

Job Title: Head of Operations

Overview:

The Head of Flight Operations is responsible for the oversight of all flight operations to include the safe and efficient operation of the airline, ensuring that safety and punctuality are not compromised while continually improving the airline’s cost base. Swoop has an ambitious growth plan, so the ability to cope with running an existing operation while strategically and practically planning for and implementing growth will be important. As this role is designated to develop into The Head of Operations role, it will initially report to the current Head of Operations, and once fully qualified to assume the role, will then directly report to the Swoop President.

The Head of Flight Operations is a key leadership role within Swoop’s organization. The successful candidate will initially assume the role of “Assistant Head of Flight Operations” and develop under the oversight and mentoring of the current Head of Flight Operations. With the approval of the Head of Flight Operations, the Assistant Head of Flight Operations will then submit their credentials to Transport Canada for review. The individual will undergo any pertinent examinations and/or interviews in order to become the Operations Manager post holder and transition into the Head of Flight Operations role. We anticipate this succession development and transition will take approximately 3-6 months. Swoop reserves the right to decline the transition if performance is not satisfactory.

Responsibilities Include:

* Lead the Operations departments (flight operations, inflight operations and maintenance) of a rapidly growing low-cost airline in a multi-base environment

* Work closely with President and other leaders to optimize the operations set-up to deliver a safe, efficient, and secure, high utilization airline within the low-cost model

* Through his/her direct reports - provision of aircraft, crews, support functions to satisfy network requirements and to provide a safe operation

* Responsible for maintaining Swoop’s Air Operator Certificate

* Maintenance and development of safety, security and quality procedures

* With the President, Revenue Generation and Finance leaders, develop and implement aircraft fleet strategy

* Develop and ensure achievement of operations budgets including close co-ordination of activity with other key functions where appropriate

* Operational sign-off on any new aircraft added to the fleet Oversee the development of flight schedules, workforce planning and aircraft ready states and responsible for dispatch;

* As required by the Canadian Aviation Regulations (CARs) the Head of Operations is the designated Operations Manager for the Company with direct control and responsibility for Company compliance with the CARs and the overall performance of Company Operations;

* Development and enforcement of company policies and for ensuring compliance with all laws, rules, and regulations governing flight and maintenance activities;

* Liaison with the regulatory authority on all matters concerning flight operations, including any variations to the Swoop’s Operator Certificate;

* Liaison with any external agencies which may affect Swoop operations;

Qualifications:

* Minimum 10 years Subpart 705 airline experience preferably in an operational role;

* Experience in an organization that has experienced rapid scale growth preferred;

* Minimum 3 years related supervisory experience with an operator of a commercial air service whose flight operations are similar in size and scope (Head of Department experience preferred);

* Track record of managing substantial people groups;

* Experience of developing, implementing and maintaining airline critical safety, security and quality procedures;

* Ability to meet Transport Canada requirements and vetting for Operations Manager position.

* Bachelor’s degree in aviation, logistics, or business preferred;

* Must be highly knowledgeable in applicable Canadian Aviation Regulations (CAR);

* Courses in airline operations are an added advantage.

Key Attributes:

* Self-starter with demonstrable leadership ability;

* Managerial skills including selection, coaching and counseling team members, evaluating performance, team building and administration and operational planning;

* Cost focused with proven experience of driving cost reduction and profit improvement;

* Strong communication skills (verbal & written) including an ability to interact and influence with all levels of the organization;

* Ability to work in a dynamic, fast paced environment;

* Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents;

* Ability to organize complex deliverables, demonstrating flexibility to fast changing circumstances;

* Strong organizational skills, ability to delegate responsibility, solve problems quickly and communicate clearly;

* Gets things done with strong multitasking, analytical and problem-solving skills;

* Works best as part of a team with strong interpersonal skills;

* Proven negotiation skills.

What about the Benjamin’s?

At Swoop, we’re committed to offering a fair and competitive total compensation package that starts with a solid base salary, and complemented by perks like performance based profit sharing, a company-matched share purchase plan, flexible group benefits and of course, flight privileges.

We celebrate differences and diversity.

Swoop is an equal-opportunity employer, and our workplace culture is one where diversity and differences are embraced, appreciated and celebrated. We do not discriminate based upon race, religion, colour, national or ethnic origin, sex, sexual orientation, gender, gender identity, gender expressions, transgender status, marital or family status, disability, age or convictions for which a pardon has been granted.

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