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Location:
Salary band:
£50k - £60k
Job type:
Permanent
Sector:
Airport
Experience:
Any or N/A
Business sector:
Both
Contact:
Not Specified

Swissport is the world’s leading provider of airport ground services and air cargo handling, and we are currently recruiting an exciting and new role for our business as the Head of Aircraft Services, to lead and support our growing national Aircraft Services Team.  At Swissport, our mission is simple – “To provide the aviation industry with innovative solutions and superior service experience of consistent quality around the globe”.   If you believe that you can support our mission, then this exciting role could be for you.

As the Head of Aircraft Services, you will be responsible for driving and influencing q significant change programme and lead operational excellence across our Western Europe network.  Reporting directly to the Western Europe CEO, you will form a critical part of our Operations Leadership Team.  You will have full control and responsibility of all aspects of both the initial change programme, the operational elements of taking aircraft services forward and any project work associated with the role in addition to leading the Aircraft Services Council as Chair. 


Day to day you will be responsible for:

  • Improving our customer satisfaction across Western Europe.

  • Driving operational consistency.

  • Improving our staff retention rate in line with the overall business strategies.

  • Supporting and improving our overall market share in Western Europe in line with the overall 2020 business strategies.

  • Improve the Swissport Aircraft Services overall operational performance in line with the overall business strategies.   

The list is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local customer requirements. 

To be successful in this role you will have:

  • Lead a large and dynamic operation at a senior level
  • Experience of delivering growth through a customer centric strategy

  • The understanding and detailed knowledge of how to run a significant transformation programme

  • The ability to drive lasting change in a challenging environment

  • A demonstratable driven and capable history of improving engagement with all Aircraft Services employees

  • Aircraft Cleaning expertise is preferred but not desirable

  • Been preferably educated to degree level or equivalent

  • The ability to engage and drive cross multi-functional teams

This is an exciting opportunity to continue to grow your career with a role that has plenty of scope to deliver a positive change in a major component of the Swissport Western Europe Business.  To apply for the role, please do so in writing attaching a Cover Letter outlining, what you will bring to the role, as well as your resume, detailing your experience.

 

Equal Employment Opportunity Statement
 
Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.

Although this is a Head Office based role, the successful candidate will not need to be based in Runcorn, and there will be frequent travel expected with the role.  Applications must be in writing with Qualifications/Experience and Required Competencies addressed and supported with evidence where possible.
 
 

Swissport is an equal opportunities employer, for further information on this, please visit javascript:void(0);.

Swissport is the world’s leading provider of airport ground services and air cargo handling, and we are currently recruiting an exciting and new role for our business as the Head of Aircraft Services, to lead and support our growing national Aircraft Services Team.  At Swissport, our mission is simple – “To provide the aviation industry with innovative solutions and superior service experience of consistent quality around the globe”.   If you believe that you can support our mission, then this exciting role could be for you.

As the Head of Aircraft Services, you will be responsible for driving and influencing q significant change programme and lead operational excellence across our Western Europe network.  Reporting directly to the Western Europe CEO, you will form a critical part of our Operations Leadership Team.  You will have full control and responsibility of all aspects of both the initial change programme, the operational elements of taking aircraft services forward and any project work associated with the role in addition to leading the Aircraft Services Council as Chair. 


Day to day you will be responsible for:

  • Improving our customer satisfaction across Western Europe.

  • Driving operational consistency.

  • Improving our staff retention rate in line with the overall business strategies.

  • Supporting and improving our overall market share in Western Europe in line with the overall 2020 business strategies.

  • Improve the Swissport Aircraft Services overall operational performance in line with the overall business strategies.   

The list is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local customer requirements. 

To be successful in this role you will have:

  • Lead a large and dynamic operation at a senior level
  • Experience of delivering growth through a customer centric strategy

  • The understanding and detailed knowledge of how to run a significant transformation programme

  • The ability to drive lasting change in a challenging environment

  • A demonstratable driven and capable history of improving engagement with all Aircraft Services employees

  • Aircraft Cleaning expertise is preferred but not desirable

  • Been preferably educated to degree level or equivalent

  • The ability to engage and drive cross multi-functional teams

This is an exciting opportunity to continue to grow your career with a role that has plenty of scope to deliver a positive change in a major component of the Swissport Western Europe Business.  To apply for the role, please do so in writing attaching a Cover Letter outlining, what you will bring to the role, as well as your resume, detailing your experience.

 

Equal Employment Opportunity Statement
 
Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.

Although this is a Head Office based role, the successful candidate will not need to be based in Runcorn, and there will be frequent travel expected with the role.  Applications must be in writing with Qualifications/Experience and Required Competencies addressed and supported with evidence where possible.
 
 

Swissport is an equal opportunities employer, for further information on this, please visit javascript:void(0);.
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