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4 months ago
Stobart Air
Location: Dublin
Job type: Permanent
Contact: Kiera
Sector: Operations
Category: Office Jobs

The Flight Support Manager shall be responsible for the management and oversight of the technical aspects of dispatch operations, which shall include; providing technical guidance to Flight Operations & the OCC and ensuring all relevant processes & databases are optimised, fit for purpose, adopted appropriately & continue to meet Stobart Air’s regulatory & compliance requirements. The role is primarily HQ office based but may involve occasional travel to suppliers & company bases, as required.




  • Weight & Balance: Assist with the calculation of aircraft weighing reports. Produce load & trim data for company aircraft. Issue instructions for load & trim procedures. Liaison with IAA and aircraft manufacturers on weight & balance issues and ensure compliance with current IAA/EASA regulations;
  • Weight & Balance: Reviewing and validating weight and balance outputs from 3rd party automated W&B providers.
  • Weight & Balance: Review of aircraft modifications when notified by Stobart Air Engineering with respect to aircraft performance and weight & balance;
  • Aircraft Performance: Reviewing and validating aircraft performance charts for destinations and alternates from 3rd party providers;
  • Aircraft Performance: Amendment and update of aircraft performance manuals;
  • Aircraft Performance: Monitoring of NOTAMS for changes for runway declared distances, obstacles etc. Liaison with IAA and aircraft manufacturer as required on performance related issues;
  • Flight Planning: Reviewing company flight planning procedures and making recommendations in relation to applicable updates and company fuel policy;
  • Responsible for compliance of procedures for DSP as defined within IOSA ISARPS;
  • Preparation of flight planning data in support of operations dept. planning & budgeting;
  • Training of operations staff as required, in relation to performance, weight & balance and flight planning related content;
  • Management and administration of the EFB system;
  • Other appropriate duties & responsibilities that may be allocated by the Operations Director




  • Director of Flight Ops,
  • Head of Ground Operations,
  • Fleet Chief Pilots,
  • Operations Controllers & Duty Managers
  • Flygprestanda,
  • NavBlue,
  • Air Support,
  • Aer Lingus,
  • CLC Vienna,


Skills and Qualifications:


The successful candidate shall be able to demonstrate the following:


  • Flight Operational and Technical knowledge;
  • Professional, with proven strong interpersonal skills;
  • Ability to deal with manufacturer and state authorities;
  • High degree of organisation skills;
  • Able to manage remotely;
  • Meticulous with good attention to detail;
  • Flexibility with working hours;
  • Excellent written & verbal communication skills;
  • Fluency in English, both written and spoken;
  • Proficient in MS Office suite and comfortable learning new systems;
  • Full clean drivers licence is required;
  • 5 year criminal background check/Garda clearance required to be completed.




  • Demonstrable experience and knowledge of aircraft flight planning systems, concepts & associated procedures;
  • Demonstrable understanding of weight & balance systems, concepts & associated procedures;
  • Demonstrable understanding of aircraft performance systems, concepts & associated procedures;
  • Demonstrable understanding of regulatory compliance requirements as applicable to airline operations;


Preferable, but not essential:


  • Experience of working with an EFB solution;
  • Operations experience within an IOSA registered airline;
  • Experience of managing operations manuals;

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