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3 months ago
Magma Aviation
Location: Gatwick
Job type: Permanent
Aircraft type: 747-400, 737
Contact: Recruitment
Sector: Operations
Category: Coordinator Jobs

We are currently recruiting on behalf of Magma Aviation Ltd, who are a subsidiary of Chapman Freeborn, for a Flight Operations Officer to join their existing team in Gatwick due to company growth.   

Magma Aviation Ltd are a privately owned, independent, air cargo company operating a complete service worldwide. Our experience, knowledge and flexibility means that you can rely on us; whether using our scheduled services or ad-hoc full and part charter options, for a complete airport to airport freight transportation solution.

The successful candidate will be a motivated individual who possesses excellent communication skills and the ability to handle a varied and pressured work load. This role would suit a candidate with at least 1-2 years’ experience in a similar operational role. 

Purpose of Role

  • Provide prompt and efficient aviation logistical services to clients.
  • Provide a professional and positive image of the Company to clients and suppliers.
  • Promote and act positively upon all commercial opportunities for the business.    

Key Job Responsibilities

Duty Officer

  • Continuous monitoring and action of requests by suppliers and clients;
  • Follow the Company operating systems and procedures;
  • Updating the database with new projects and information;
  • Raising Requests for Services and Service Agreements;
  • Support aircraft brokers where required in setup of sub charters to meet airline client’s need; 
  • Reconcile projects to the point of closure;
  • Maintain good professional relationships with clients, suppliers and colleagues;
  • The requesting and checking of computer generated flight plans;
  • Liaison in all aspects of dispatching aircraft with the Company’s ground handling agents; 
  • Ensuring that the aerodrome and enroute aircraft performance is sufficient to meet the stated requirements on a continuing basis for routine and non-routine flight service;
  • Conducting flight watch and operational control on Company aircraft;
  • The efficient rostering of pilots, loadmasters and mechanics in accordance with the duty time limitations
  • The preparation of the Commander’s Trip Brief prior to each flight; 
  • To assist the Commander in flight preparation and to provide the relevant information for this purpose;
  • To apply for over flight and landing clearances in line with the flight schedule;
  • To arrange ground handling at all stations in line with the flight schedule;
  • To arrange fuel at relevant outstations first sourcing the most cost effective supplier;
  • To arrange crew hotac and commercial flights in line with the flight schedule;
  • Ensure all outstanding requests are followed up on a daily basis;
  • Approval of invoices for all services used by Operations department;
  • Ensure the most cost effective planning is actioned;
  • Ensure the Fuel policy advised by Operations Manager or Directors is actioned correctly; and
  • Any other duties as may be appropriate from time to time.


  • Participate in conference calls to ensure effective sharing of information and full awareness of others in the Wings 24 team and other offices.
  • Keep up to date with activities of other Duty Officers using the appropriate network of communication.
  • Contact airlines to confirm weekend availability and communicating this to colleagues and other airlines to maximise sales.
  • Treat sensitive data with care and in a confidential and professional manner


  • To carry out any other duties within the competence of the role holder, as requested (including additional working hours as and when required).
  • To travel when required in line with business needs.
  • Be aware of and comply with the company policies.
  • Keep up to date with industry changes, procedures and requirements relating to job role.
  • Participate in a rotating out of hour’s duty rota within the commercial team.

 We offer a competitive salary and a great benefits package to the right candidate. 

Recruitment agencies: please note we have an in-house recruiter alongside a preferred agency list which we review annually. Therefore, we do not accept any CVs or applications sent to us on a speculative basis. We are pro-active in reaching out to agencies if there is a business need so please refrain from calling us.

Chapman Freeborn is proud to be an equal opportunity employer committed to workplace diversity.

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